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Crystal Cottage Inn Sunset

Crystal Cottage Inn Sunset

815 North Main Street
Sunset, UT US 84015 Map It

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  • Near disasterous Experience

    09/19/2010

    Had room pre-paid & booked for 3 days & 4 nights. front desk did not read this on my itenerary and only booked for night & day, went to visit parents in ...

    Had room pre-paid & booked for 3 days & 4 nights. Front desk did not read this on my itenerary and only booked for night & day, Went to visit parents in nursing home and when I returned, the key card did not work. When I went to front desk, they had put another person in that room, which had groceries I had purchased, my luggage w/clothes and my grandson's cellphone which I was charging for use. The front desk did retrieve all my belongings & groceries and the cellphone w/charger. I was sickened when I noticed the cellphone scren had a "wet" spot on it which I thought was from a bottle of pop that had leaked in a bag. The front desk was confronted with this fact, plus the fact that the cellphone did not have the memory card w/personal stuff of my grandson's being used in a police investigation. Using the front desk's suggesting to contact the local police, I did (my daughter had come over to help figure the phone out);. The police officer told us that the hotel would be responsibile not us for the loss of the information on the cell phone. The person in the rooom when the officer aksed him, admitted to swapping sim cards and was willing to swap cards back so we had the correct phone to avoid a possible felony because of the data on grandson's cell phone. Police Officer suggested going to another local hotel for balance of stay. Spa & activity rooms were unavailabe during my stay. Spa was used to store extra mattresses.

  • Enjoyed My Stay

    04/27/2010

    I really enjoyed staying here. it was quiet, cozy and relaxing after a long drive. for what i paid, it was worth it. i got free breakfast in the morning ...

    I really enjoyed staying here. It was quiet, cozy and relaxing after a long drive. For what I paid, it was worth it. I got free breakfast in the morning and even a newspaper. The first place I stayed that I got a newspaper!! The rooms were very tidy, just the way I liked and most of you would too. The staff is very friendly and helpful. A wonderful place to stay for it's price!!!

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