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Everyone who worked at the grand beach hotel was helpful and friendly. my daughter and i had a wonderful time there. consierge was so informative. the only thing i did ...
Everyone who worked at the Grand Beach Hotel was helpful and friendly. My daughter and I had a wonderful time there. Consierge was so informative. The only thing I did not like was the carpeting had dirty spots on it (you could clearly see them because the carpeting everywhere was white). I am sure they vacuumed every day, but that was the only thing I could find wrong.
Good location, but really bad customer service!04/07/2012
Apparently, this hotel is understaffed! we arrived there at 1 pm. they could not check us in until past 5 pm, because the room was not ready (check-in was ...
Apparently, this hotel is understaffed! We arrived there at 1 pm. They could not check us in until past 5 pm, because the room was not ready (check-in was at 4 pm)! The pool area on the 7th floor had no towels, and jacuzzis ("spas") were not fully operated; half of them were off. The internet connection was absolutely terrible; both the wired and wireless connections logged me out of the hotel's network frequently (every other minute, more often on the wireless, and this was in the middle of browsing -- it wasn't idle)! As a result, I was unable to maintain important video calls. Breakfasts were mediocre - food not that fresh. Dinner was slightly tastier, but again service was poor. The waiter forgot the Caesar salad and brought it after the main course. Room & bathroom size was OK. The sink faucets opened in reverse. Bathroom had couple of tiles missing.
Great hotel for families12/29/2011
Loved the grand beach hotel. it has everything a family needs: large suite rooms (with separate sitting & bedding area) at a value price, great pools & jacuzzi, private beach, buffet & a ...
Loved the Grand beach hotel. It has everything a family needs: Large suite rooms (with separate sitting & bedding area) at a value price, great pools & jacuzzi, private beach, buffet & a la carte dining menu, nice location far enough from the burstling Sobe life for a quiet relaxation but close enough for daily shopping & dining. Would definitely recommend for a daily week-end break or all-week vacation. Only watch-out is that there are no grocery shops or restaurants at walking distance.
very nice hotel but bad customer service at check in11/16/2011
Very nice hotel but bad customer service at check ...
very nice hotel but bad customer service at check in
very nice,clean and friendly place03/26/2011
I am very happy with hotel location, very friendly,clean with polite staff. only one negative surprise is with high valet paring ($* plus tax), and beach staff like umbrella, beach ...
I am very happy with hotel location, very friendly,clean with polite staff. Only one negative surprise is with high valet paring ($* plus tax), and beach staff like umbrella, beach chairs ($* per unit). With this price it can be included with no problem. In general, I am very happy that I had a chance to stay at Grand Beach Hotel.