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Hilton Philadelphia City Avenue

Hilton Philadelphia City Avenue

4200 City Avenue
Philadelphia, PA US 19131 Map It

Reviews

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  • Average hotel, paying for the name, no free extras.

    08/31/2012

    My wife and i were traveling to philadelphia for a wedding and the downtown hotels were booked, so we stayed at this hilton, which was much cheaper than the downtown ...

    My wife and I were traveling to Philadelphia for a wedding and the downtown hotels were booked, so we stayed at this Hilton, which was much cheaper than the downtown hotels, but we figured it would still be very nice since it was a Hilton. The day before, we called and asked about possibly checking in early since check-in is at 5:00 PM, which does not work for a wedding that day. The front desk, understandably, said that they would note our account and see what they could. Upon arrival, we were able to check-in early, although calling ahead had nothing to do with it. They hadn't done anything special like prepare one of the room types that we had booked first. We had to take a lower quality room and weren't offered any reimbursement, but we were checking in early, so that is partially my fault. Our room was decent size, there was plenty of floor space for my wife to do Yoga, everything was clean, and well maintained for the most part. Otherwise, there was no free internet in the room. It had to be purchased. Also, there were no complimentary waters or anything other than the complimentary standard coffee in the room. The television was pretty much pay-per-view for movies, but basic cable was free. After the wedding, we were still a little hungry, but most of the places nearby were closed other than some small pizza places. The next morning, I was looking forward to a grabbing something light thinking that there was a continental breakfast of some sort, but it was around $25 if I wanted a full breakfast with eggs, waffles, etc. or around $15 if I just wanted to get cold foods (cereal, muffins, juice). Other than the free coffee in the room, there was nothing to be had without paying at least $15, so we opted to eat elsewhere. Also, the hotel employees, other than the lady seating in the restaurant in the morning, essentially ignored us the whole time. At the end of the day, I'm sure they have their business reasons for operating this way, but I expected more personally. My recommendation would be to look elsewhere for a hotel in the area that offers more for your money.

  • Decent hotel, convenient location

    07/17/2012

    This hotel was mostly great. parking was difficult unless you wanted to pay for valet parking- either park on the street (limited) or down the street in a dirt lot ( ...

    This hotel was mostly great. Parking was difficult unless you wanted to pay for valet parking- either park on the street (limited) or down the street in a dirt lot (not good when it's raining). TV was surprisingly hard to use, kept cutting out during our pay-per-view movie, which was annoying. Bar prices were high ($9-11 for a glass of chardonnay? really?). Breakfast buffet was very good and easy. Very stingy on the shampoo/conditioner - three of us staying, and only one tiny bottle of each. You have to pay for internet, which I think is ridiculous.

  • Great Time

    06/29/2012

    We had a comfortable stay at the hilton. the room was spacious and they provided additional sitting( large comfortable leather chair with ottoman) and a refigerator. i would stay there ...

    We had a comfortable stay at the Hilton. The room was spacious and they provided additional sitting( large comfortable leather chair with ottoman) and a refigerator. I would stay there again.

  • Dirty hilton

    06/21/2012

    I would never stay at the hilton in phil again after paying what i did to stay there on a family vacation i had two rooms getting back our rooms ...

    I would never stay at the Hilton in Phil again after paying what I did to stay there on a family vacation I had two rooms getting back our rooms on our first day there the Maid turn and told my sister in law and myself that she hadn't gotten to our rooms but she can give us fresh towels if we like and this 530pm my brother call guest service and all we got out of them were we are sorry. I had been to many Hiltons and this one by far was the worst service we ever had goten

  • All of the staff were very friendly and the housekeepers did a great job.

    05/05/2012

    The accommodations were good but my only complaint was that they kept the lobby very cold and uncomfortable to sit in.

    The accommodations were good but my only complaint was that they kept the lobby very cold and uncomfortable to sit in.

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