Important Hotel Information
- Check-in is at 4pm & check-out is at 10am. Please bring confirmation to the front desk when checking in.
- A 100 security deposit is required on a valid credit or debit card with a Mastercard or Visa card symbol for incidentals at check-in. No cash accepted.
ReviewsWrite a Review
A First Class Place for a Discount Price.03/29/2008
I was blown away by this luxuray hotel resort. spacious rooms can accomodate up to 4 persons using the fold out couch. two bathrooms, full kitchen service for four, including ...
I was Blown away by this Luxuray Hotel resort. Spacious rooms can accomodate up to 4 persons using the fold out couch. Two bathrooms, Full kitchen service for four, including wine glasses and bottle opener, all the cookware you neeed, great appliances, great furniture, great view, well designed, and a jacuzzi tub. My only complaints are: the bathroom lighting in the LARGE bathroom was a bit dim and the kitchen was a bit small. Small complaints for a suite thats bigger than my apartment and has better furnishings. Overall a Fabulous stay. We paid about $108 per night - its easily worth twice this. One night we stayed in the Emerald Suites for about the same price. No comparison, The Cancun is the Place to Stay. We did not use any of the Hotel facilities but enjoyed watching the pool activities from our private balcony!
Need better staff02/06/2008
Our room had no heat so they moved us to another room after we argued for about 1 hour that we needed ...
Our room had no heat so they moved us to another room after we argued for about 1 hour that we needed heat
one of our favorites01/30/2008
We've stayed here many times we're going again in march for a convention at the rio all suite hotel but are staying here!
We've stayed here many times we're going again in March For a Convention at the Rio All Suite Hotel but are staying here!
Impressed, awesome hotel10/22/2007
This is a very nice hotel, the pool area and all the hot tubs were awesome! wish we could've stayed more days just to lounge by the pool. even ...
This is a very nice hotel, the pool area and all the hot tubs were awesome! Wish we could've stayed more days just to lounge by the pool. Even my husband loved the hotel even though he didn't get to stay in a casino. We had the 2 bedroom villa, wonderful for 2 couples.
Some noise from the next door construction site but nothing earplugs couldn't solve.
You can travel on the deuce bus and then transfer to another bus to get back to the hotel for $* per day. Hotel to airport was approx. $*, from middle of strip to hotel was approx. $*. Advice: Go to a casino hotel lobby and request the taxis that are lined up, taxis will not stop on the street-Hard lesson! Enjoy!
This resort is awesome. it is off the strip and thus quiet. the staff were always attentive and helped us whenever we asked. our 2 bedroom unit was spotless, well ...
This resort is awesome. It is off the strip and thus quiet. The staff were always attentive and helped us whenever we asked. Our 2 bedroom unit was spotless, well equiped and we actually used the kitchen and 2 of us were in there at once. Everything that I needed was stocked in the kitchen and there is a Food 4 Less right across the street for supplies.
The one hard thing was transportation. There is no shuttle from the airport so you need to get a cab, or one of the CTS (?) airport shuttles. There is a CanCun shuttle which takes you to the Tropicana, and the South Point Shuttle also comes by. There is a trolley which comes by fairly often and you can get a day pass $* or a night pass $* but you have to transfer several times and it can be time consuming. If you aren't on a schedule it is very easy to get around. Leave plenty of time tho if you have a time schedule.
The pool was beautiful. There was always somewhere to sit and they had good towels and a nice little store for sundries and souveniers (fair prices). They had lifegaurds there until 10 PM. A couple of the hot tubs were a little cool, and I would have liked the hot tubs to be open later.
The restaurant is fairly generic, but we had room service several times and the food was great. I had a salmon dinner which was one of the best I have ever had.
The concierge was helpful and had answers to all our questions. The front desk staff were welcoming and check in and check out was a breeze.
The lounge is well staffed and has food available later than the restaurant. The bartenders are all great.
There is a exercise room and a full service Day Spa. Both are on site and it isn't hard to get an appointment. Each building has available guest washing facilities.
We were in the main building, which is the oldest building and had a view directly towards the pool. The room and resort were so comfortable and relaxing that we spent alot of time right there. One other item that people complained about was the A/C and ours was great. The spa tubs were wonderful and there was ample hot water to actually use them.
ALL IN ALL it was a wonderful resort, wonderful staff and I would go again in a heart beat.