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Hilton Garden Inn New Orleans French QuarterCBD

Hilton Garden Inn New Orleans French QuarterCBD

821 Gravier Street
New Orleans, LA US 70112 Map It

Reviews

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  • Beautiful Hotel, Horrible Beds

    06/08/2013

    The hotel was beautiful and conveniently located in downtown. the staff was courteous and very helpful. it was advertised that the beds were adjustable. this was laughable. even with the ...

    The hotel was beautiful and conveniently located in downtown. The staff was courteous and very helpful. It was advertised that the beds were adjustable. This was laughable. Even with the help of a staff engineer, neither bed in our room would adjust from rock hard. It was like sleeping on cinder blocks.

  • Excellent accommodations, but

    05/02/2013

    Was disappointed in several areas of what was provided considering price, but had a pleasant ...

    Was disappointed in several areas of what was provided considering price, but had a pleasant stay

  • great location

    06/19/2012

    Location was fantastic. room was clean except for the fitted sheet on one of the beds. looked like mold...everything else was great.

    location was fantastic. room was clean except for the fitted sheet on one of the beds. looked like mold...everything else was great.

  • centrally located and well mantained property

    05/15/2012

    Hotrel is centrally located. easy to acess and clean. everyone was very polite and ...

    Hotrel is centrally located. easy to acess and clean. Everyone was very polite and respectful

  • We won't stay at a Hilton Gardens again.

    04/08/2012

    My wife and were very disappointed in the experience. i had called twice before leaving on vacation to confirm i we were in a non smoking room and was told ...

    My wife and were very disappointed in the experience. I had called twice before leaving on vacation to confirm I we were in a non smoking room and was told yes both times. Upon arrival, we were put into a smoking room. We immediately went back up to the front desk were told there were no other rooms. After some pleading we were moved to a another room on the smoking floor. We spend a very disappointing night in an obviously smoked in room. In the morning the shower diverted didn't work correctly combined with the smoking odor in the room. So I went down to the front desk. I was told again there were no other rooms. After pleading and pleading we were finally moved to a non smoking room on a non smoking floor. I felt pretty degraded that I had to plead and plead in front of my wife after I had planned the vacation. The sad thing I picked the Hilton Gardens because figured this situation would never happen.

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