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It was a wonderful experience!05/09/2012
The hotel and the staff was amazing and i would recommend anyone with the chance to stay here. they upgraded our two beds to a suite for free of charge. ...
The hotel and the staff was amazing and I would recommend anyone with the chance to stay here. They upgraded our two beds to a suite for free of charge. The week that we were there everyone made us feel like we had known everyone our whole life. They all went above and beyond to help us with anything that we needed. The only thing that is bad about this hotel is there is a parking fee that is charged daily.
A+Service and Great Location03/09/2012
I have not been to a hotel with the quality of service that this hotel showed me ever. they truly made me feel welcome and always went out of their ...
I have not been to a hotel with the quality of service that this hotel showed me EVER. They truly made me feel welcome and always went out of their way to make us feel special. The valet was gave us water for the ride every time we left the property. We ordered a great hamburger from room service and it was delivered 25 minutes later, hot and delicious. It is in a great location between downtown and Santa Monica. I would stay here again in an LA minute.
great place great location01/03/2012
Everyone was very friendly , room was wonderful, including ...
everyone was very friendly , room was wonderful, including bed
My overall experiencie in this hotel was fantastic. in fact was more than i expected for the money ive paid. the only complain i have is that the shower is ...
My overall experiencie in this hotel was fantastic. In fact was more than I expected for the money Ive paid. The only complain I have is that the shower is too short for tall people. Excellent experience.
They named this one right!04/17/2011
Pulling up to a beverly hills hotel in a rental clunker might have been daunting, but the valet staff acted like we were in one of the ferraris on the ...
Pulling up to a Beverly Hills hotel in a rental clunker might have been daunting, but the valet staff acted like we were in one of the Ferraris on the lot. Red carpet style escort to the desk, followed by lemon-scented cloths to wipe away the LA commuter stress was the tone set by all staffers. The great start continued throughout this modern, white-glove clean place to ever-so-comfortably lay weary heads. Mirrors and great lighting make leaving the room in Sunset Strip style easy and directions, suggestions from the desk staff were perfect. The hotel is a gilded stone's-throw from the highway ramp, but you never hear the sound of a car from inside. I'd like to know what kind of sound insulation they used! Our one false note was a desk worker the morning we were going to UCLA. The night before, we'd been offered shuttle service at our request. That day, she was totally inflexible as to time and had a bit of an attitude about our going three miles away in an at-idle van. Hotel, staff, location: 10; one worker needs a job outside of the customer service sector.