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The Condado Plaza Hilton

The Condado Plaza Hilton

999 Ashford Avenue
San Juan, PR 00907 Map It

Reviews

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  • Hotel with attention to detail.

    09/13/2013

    The staff at the condado plaza was courteous and welcoming. i truly enjoyed my stay. the housekeeping was by far the best i've encountered and i have stayed at ...

    The staff at The Condado Plaza was courteous and welcoming. I truly enjoyed my stay. The housekeeping was by far the best I've encountered and I have stayed at many hotels. There was a problem with the bathroom but eventually was taken care of and I cannot complain with the attention I received during my stay. Great value for the price!!!

  • 1 year anniversary

    06/25/2013

    My husband and i went to puerto rico a year ago for our honeymoon and stayed at the conrad. this year we decided to go back for our 1 year ...

    My husband and I went to Puerto Rico a year ago for our honeymoon and stayed at the Conrad. This year we decided to go back for our 1 year anniversary. We enjoyed our stay to the fullest last year, this year however things were a little different. Hotel and front desk staff were friendly and just generally accommodating. The rooms and bathrooms are clean, however there was a musty smell to the room. Also the air conditioner was giving us problems almost every night, there was loud banging coming from the vent, we had to call housekeeping twice and it was still not fixed. We used to stop by the bar at night and the bartenders were not personable, more interested in the basketball game on tv than the customers. Now the good, the outside pools and gardens are great, the casino is nice and the restaurants are good and not overpriced. I love the la playita del condado, the little beach that's accessible from the hotel, clean water, and there's a little BBQ stand where you can get really good chicken kabobs. Bus stop is really close and can get you into town for $0.75, there you can get a free trolley ride all around Old San Juan.

  • Very good location where you can swim in both the ocean in an area sheltered by

    02/27/2013

    The staff was friendly and helpful. the outside area was beautiful, with access to the ocean, a lagoon, several pools and a hot tub. the restaurants are good, but fairly ...

    The staff was friendly and helpful. The outside area was beautiful, with access to the ocean, a lagoon, several pools and a hot tub. The restaurants are good, but fairly pricey. There are other restaurants a short walk away which are nice and cheaper. The public areas of the hotel are over air conditioned. You can turn it off in your room. There are two towers, on opposite sides of a busy street, connected at the mezzanine level. The tower on the ocean side has the better pools, the concierge, front desk and most of the restaurants- so you'll do less walking if you book a room in that tower.

  • Awesome Hotel!!

    11/29/2012

    I loved loved loved this hotel! we had a room that faced the lagoon area and it was absolutely beautiful. the hotel and grounds were wonderful too! the only negative ...

    I loved loved loved this hotel! We had a room that faced the lagoon area and it was absolutely beautiful. The hotel and grounds were wonderful too! The only negative I have and it could be considered a biggie to some, is that there was a smell to me in the halls. Didn't bother my husband but it did me. Wasn't in the room itself though or any of the large open areas. I think it is just something with a hotel that is sitting that close to the water. It would not stop me from staying here again though. We can't wait to go back!

  • the room didnt have hot water for 5 days of the trip and unfortunately that didn

    11/27/2012

    The air travel was great the rooms view was beautiful but the absence of hot water while showering for days was bad.

    the air travel was great the rooms view was beautiful but the absence of hot water while showering for days was bad.

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