Important Hotel Information
- A Resort fee of 25 USD daily plus tax is payable directly to the property upon checkin which includes:
- In-room wireless internet
- Cardio center access
- Daily newspaper
- Local and 800-number calls
- Outgoing faxes
- Boarding pass printing
- Please note Mandalay Bay Beach & Pool is now opened for the 2013 season, hours 9am-6pm. Moorea Beach is open with hours 10am to5 pm daily, weather permitting.
Reviews
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No extras, but nice aside from that
09/25/2012This hotel doesn't include much of any extras for the cost: $35/day charge for use of a fridge, no in-room coffee pot, no in-room microwave, no ...
This hotel doesn't include much of any extras for the cost: $35/day charge for use of a fridge, no in-room coffee pot, no in-room microwave, no breakfast, etc. Being a coffee addict I do not recommend it unless you like giving Starbucks all your money or want to walk across the street to the gas station every day. The hotel itself was nice and the staff was friendly, and the beds were comfortable. Just not a lot of bang for the $.
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expensive but worth it
09/24/2012Everyone was very helpful and friendly. room service was great. the chicken apple sausage and home-style potatoes blew my mind they were so good. the view from the room ...
Everyone was very helpful and friendly. Room service was great. The chicken apple sausage and home-style potatoes blew my mind they were so good. The view from the room was spectacular. The room itself was nice and the bed very comfy, but the bathroom was my favorite part. There was a jumbo sized tub I used every night while relaxing with my bath products I bought from Lush in the shoppes at mandalay bay while watching tv in the tub! Oh and if you get the chance the water massage as you walk through the mall is amazing don't pass it up!
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One of the best places to stay in Las Vegas.
09/22/2012We try to stay at different hotels every time we go. mandalay bay is one of our favorites, from the shops, restaurants, rooms, pools, etc. try it, you'll like ...
We try to stay at different hotels every time we go. Mandalay Bay is one of our favorites, from the shops, restaurants, rooms, pools, etc. Try it, you'll like it!
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You have a lot of choices in Vegas so I would recommend to pick another one.
09/22/2012Hands down the worst customer service ever! on my first stay, they put us in the wrong room. when we were moved to the second room it was not cleaned. ...
Hands down the worst customer service ever! On my first stay, they put us in the wrong room. When we were moved to the second room it was not cleaned. There was hair in the bed!!! They clearly did not change the sheets before the next guest. Also, the bathroom had hair in the sink where some had shaved and they didn't clean that either. GROSS. My second stay was even worse. I requested an ADA room for my mother who has mobility problems. We were not given an ADA room. The bathroom floor is very slick and she slipped and fell and hit her head and back. She still is sore more than a month later and the hotel has not done anything! I have contacted multiple people multiple times and they are completely unhelpful. A little bit of good will and customer service would have gone a long way, but Mandalay Bay had done absolutely nothing! You have a lot of choices in Vegas so I would recommend to pick another one. The location isn't great, it's on the end of the strip far away from everything. It's a pretty hotel, but it's definitely not worth the AWFUL customer service. I'm writing this review because I'm so frustrated at the horrible customer service from Mandalay Bay. It's a luxury hotel, but don't expect good service.
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The hotel was wonderful!
09/22/2012I had a wonderful time at the hotel and would recommend it to anyone.
I had a wonderful time at the hotel and would recommend it to anyone.
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