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Clean Room, Free Breakfast06/01/2013
Easy check in and check out. room was large and clean. mattress was a little too hard for my level of comfort; but, the "fluffy" pillows made up for it. ...
Easy check in and check out. Room was large and clean. Mattress was a little too hard for my level of comfort; but, the "fluffy" pillows made up for it. Shower didn't drain well in the bathroom; but, I think this room was made for someone with mobility issues due to some of the added features in the shower. Getting extra towels wasn't easy, maybe if I spoke to someone about the shower thing it would have helped upon asking the first time. Breakfast was good. I liked the variety of food ranging from cereal, fruit microwave-able sausage/egg biscuits (in fridge), muffins and pancakes, and juice to coffee. There was a computer in the lobby to use if you needed to use the internet or conduct business. Free wifi in hotel room and large flat screen tv with a good variety of channels to watch. I didn't really have a lot of interaction with the staff mainly due to me always being "on the go" when I was there; but, I could tell that they enjoyed working there. I always saw a smile on their face.
Every time i am in raleigh, i stay here, and they are always nice, efficient, and make sure that i have everything that i need.
Every time I am in Raleigh, I stay here, and they are always nice, efficient, and make sure that I have everything that I need.
Not a place to leave the light on07/10/2012
The room smelled on mildow and dampness. the carpet was accually wet. we moved from that room and then the problem with this room was the roaming peolpe. there is ...
The room smelled on mildow and dampness. The carpet was accually wet. We moved from that room and then the problem with this room was the roaming peolpe. There is no elevator in the away bulidings and I had a baby and an toddler. This was horrible never again.
the hotel made me welcome05/05/2012
The breakfast was decent .we had a few obstacles. room next to us had two rooms of all night parties manager said"hould have called and complained" i don't ...
the breakfast was decent .We had a few obstacles. Room next to us had two rooms of all night parties Manager said"hould have called and complained" I don't like to complain management should police their guests themselves. Pool was closed . Manager said does not open until may. Great what about sitting outside no space is locked Sit in parking lot on the ground great sounds like a lot of creature comforts to me . Go there stay sleep eat breakfast and leave nothing to hang around for. Just like home! someplace else next time.
Hot, crowded and sub-par experience03/22/2012
Ac did not work. room was around 80 degrees day/night. - included breakfast buffet that was poorly stocked, messy and had few healthy options (besides a pile of red apples ...
- AC did not work. Room was around 80 degrees day/night. - Included breakfast buffet that was poorly stocked, messy and had few healthy options (besides a pile of red apples and some yogurt)... bad OJ and coffee, and no drinking water in sight. - Staff at breakfast seemed (understandably) disgruntled due to complaints from customers and constant requests to restock food items. Only one staff member for (upwards of) 20 diners at a time. Needed 2-3. - Upon arrival, found what looked like tiny hair shavings on duvet. - Shampoo was not restocked when used. - TV armoire doors wouldn't stay open on their own.