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Embassy Suites Chicago Downtown Lakefront

Embassy Suites Chicago Downtown Lakefront

511 North Columbus Drive
Chicago, IL US 60611 Map It
Chicago :Loop/ Magnificent Mile/ River North

Reviews

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  • Hot water problems

    01/04/2012

    There was hot water only 1 of the 6 days i stayed in the hotel. i reported the problem to one of the desk personnel and she responded, "we were ...

    There was hot water only 1 of the 6 days I stayed in the hotel. I reported the problem to one of the desk personnel and she responded, "We were sold out last night and that sometimes happens." If I'd been told that a hot shower was unlikely if they were sold out, I would have never stayed there. I spoke to 8 other guests who were experiencing the same problem. No one at the desk took responsibility for the problem or explained further what the issue was. If at all possible, avoid this hotel. Go to many of the other downtown Chicago hotels. I know that I will.

  • Great location

    01/04/2012

    Enjoyed the location and the free hot breakfast was a great value for us since we have 5 teenagers to feed!

    Enjoyed the location and the free hot breakfast was a great value for us since we have 5 teenagers to feed!

  • The staff really goes out of their way to make us feel welcome.

    01/02/2012

    It is a nice hotel and served it's purpose. the only mistake we made was the time we chose to stay there. the place was packed. waiting in long ...

    It is a nice hotel and served it's purpose. The only mistake we made was the time we chose to stay there. The place was packed. Waiting in long lines for everything from breakfast to pool to waiting for elevator. We were hoping to have a quiet peaceful 4 day break from the everyday hustle and bustle. It was more work than pleasure. Besides that, the hotel can't be the blame for it. Good for them to be that busy.

  • Nice Amenities in a Great Location

    12/31/2011

    Although the bathtub and sink in our room was a bit moldy, the room overall was nicely-sized and comfortable for four people. the complimentary breakfast was very nice, with ...

    Although the bathtub and sink in our room was a bit moldy, the room overall was nicely-sized and comfortable for four people. The complimentary breakfast was very nice, with a lot of choices, but with only one person cooking omelets to order (one order at a time), it took forever to get through the line. The overall value was good; we would stay there again if we could get the same deal.

  • Great place to stay.

    12/29/2011

    The hotel was beautiful, and had the best complimentary breakfast i've ever had at a hotel. would definitely stay there again.

    The hotel was beautiful, and had the best complimentary breakfast I've ever had at a hotel. Would definitely stay there again.

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