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Carlton Hotel, South Beach

Carlton Hotel, South Beach

1433 Collins Avenue
Miami Beach, FL US 33139 Map It

Reviews

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  • Poor Customer Service; Horrible rooms

    06/13/2013

    We had to wait 4 hours for a hotel room. we had to check out 3 different rooms and they were all the same. the rooms were extremely small. the ...

    We had to wait 4 hours for a hotel room. We had to check out 3 different rooms and they were all the same. The Rooms were extremely small. The sheets were off white and dirty. The carpet was filthy. TV did not work- felt like we were back in the 50s with black and white TV that chips in and out all the time. No privacy- all the room doors in the hotel have wooden window blades with a ply board at the back so you can hear every conversation and noise as you pass by every room. There was constant noise every morning coming from what seems to be a delivery truck at the side of the hotel room. The experience was not pleasant. There seems to be very poor management. They should have a suggestion box and try to get some insights as to how to improve their service.The only thing that was ok about the hotel was the pool and the location; I observed that most people went to the beach.

  • Roach hotel

    05/24/2013

    I went in with an open mind considering that i wouldn't be in my room much.. but i found roaches in the bathroom, closet, near the t.v, in ...

    I went in with an open mind considering that I wouldn't be in my room much.. But I found roaches in the bathroom, closet, near the t.v, in the fridge. Overall this place was not clean. If you don't mind roaches traveling back home with you or vacationing with you then this is the right place. But I'm not that person. I will never stay here again nor will I ever recommend this hotel. 5-24-13

  • Great location, not good value

    06/09/2012

    I booked this hotel for a 2 night stay on south beach. i had never been to miami beach before and wanted to stay right in the art deco district. ...

    I booked this hotel for a 2 night stay on South Beach. I had never been to Miami Beach before and wanted to stay right in the Art Deco district. 1)The first thing that's good about this hotel is that it's right near everything. You don't need a car, everything is walking distance. (side note: parking is right next to the hotel but in an alley, I had no problem with it but it is about a $25 fee per night). 2)The other good thing about this hotel that really stood out to me was the desk receptionist. This was my first time in Miami Beach so she told me everything to see and places to go. The clubs are overpriced and not worth it, she recommended plenty of places to hang out and just see. Cons of hotel - 1)Doesn't look like I expected. Pictures are misleading. The building is very old and smells funny. The rooms are tiny. They reminded me of an old dorm room from 30 years ago. 2 beds barely fit in this room. The windows look out into an ugly alley. Also, the air conditioner above the closet was leaking and our carpet was all wet. The tv is nice and the bathroom isn't bad, but those were the only things good about the room. 2)NOISE. Our room was terribly noisy until about 6am both mornings. Floors must be thin because I heard people upstairs all night. Not only that, Collins ave is loud too from people partying outside. I'm pretty tolerant of noise usually, but this was by far the worst I've ever encountered. What attracted me to this hotel was the price and location. If I was going back to South Beach, I would stay in the same area, just at a lot nicer hotel. In this area, it's WORTH spending the extra money and staying at the nice places. If you don't care about what your room looks like and putting up with noise all night, this hotel is sufficient. Not worth the money in my book.

  • This Hotel made me feel welcome & Relaxed.

    04/18/2012

    I walked into a comfy room, with beds you can relax on, the cleanliness of this room was amazing. clean shower and bathroom. the pool was amazing and relaxing. the ...

    I walked into a comfy room, with Beds you can relax on, the cleanliness of this room was amazing. Clean Shower and bathroom. The Pool was amazing and relaxing. The Staff was very friendly and I would definitely consider staying at this hotel again. Thank you all for your time.

  • fair price for hotel location

    01/20/2012

    The room it was'nt like in picture ,i had to pay 25$/night for parking but has o good ...

    the room it was'nt like in picture ,i had to pay 25$/night for parking but has o good position

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