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River Terrace Resort

River Terrace Resort

240 River Road
Gatlinburg, TN US 37738 Map It
Gatlinburg/Pigeon Forge/Sevierville

Reviews

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  • not so great

    09/25/2013

    The room in the picture is from the new part of hotel. our room was in the old part and was disapointing.

    The room in the picture is from the new part of hotel. Our room was in the old part and was disapointing.

  • It was nice for the price

    11/01/2012

    When i showed up, i was expecting an extra nice hotel since the normal rates were so high. but the hotel didn't offer any privacy please signs to post ...

    When I showed up, I was expecting an extra nice hotel since the normal rates were so high. But the hotel didn't offer any privacy please signs to post on your door and the room that we stayed in had a mild collection of strange beetles. Perhaps it was the time of year we stayed at, but everyday we would see at least 3 or 4 of these beetles. The staff was nice and welcoming, and it provided handicap accessible options (bath bench and extendable shower hose/head) but overall it was very average.

  • Wonderful Gatlinburg Hotel Right in the Middle of the Action!

    09/09/2012

    This was a very pleasant surprise! we can't wait to go back and stay here again. the price, service, and location can't be beat.

    This was a very pleasant surprise! We can't wait to go back and stay here again. The price, service, and location can't be beat.

  • Horrible

    08/29/2012

    First of all, the resort staff wasn't very polite and told us that we didn't have a reservation there, maybe it was through their sister hotel. after showing ...

    First of all, the resort staff wasn't very polite and told us that we didn't have a reservation there, maybe it was through their sister hotel. After showing them our confirmation and insisting that this was the right hotel, it took them 20 mins to find our reservation for our King Room. Totally exhausted after a long trip there and late (11:00) check-in, we made our way to the room to find two queen beds instead of the king we purchased, but tired & aggravated to go fix it we just let it go. Second of all, the rooms are still from the 70s, nasty tub was cracked, mold on the bathroom ceiling, and u had to walk on the carpet with shoes or u could feel the grimy stickiness of the floor. Needless to say don't be fooled by the big new fancy lobby because it's just the pretty wrapping paper for the garbage inside.

  • Convienient

    07/23/2012

    It was close to a major attraction and the main street for walking to all of the shops.

    It was close to a major attraction and the main street for walking to all of the shops.

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