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Hilton Boca Raton Suites

Hilton Boca Raton Suites

7920 Glades Road
Boca Raton, FL US 33434 Map It
Boca Raton :Boca Raton and Highland Beach

Reviews

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  • Clean and well priced

    10/09/2013

    Nice clean hotel and very well priced for this ...

    Nice clean hotel and very well priced for this market

  • Not near the beach but still nice

    02/08/2011

    I was in boca on business so proximity to the beach didn't matter but if you are going to boca for pleasure, a place closer to the beach would ...

    I was in Boca on business so proximity to the beach didn't matter but if you are going to Boca for pleasure, a place closer to the beach would probably be better. Nice property; hot, cooked to order breakfast was awesome.

  • Always safe and enjoyable

    02/08/2011

    We have been staying at this hotel for several years now , and other than the winter rate (can be high seasonal) normally it is really fair and we are close ...

    We have been staying at this hotel for several years now , and other than the winter rate (can be high seasonal) normally it is really fair and we are close to everything. I lost some very important papers in the lobby with alot of cash and it was all waiting for me hours later. It really is a very nice place to stay.

  • perfect location

    02/03/2011

    Perfect location, good for family with kid(s)- the extra room comes in handy when you travel with a small kid...nice breakfast with friendly service..close to shopping, restaurants.. ...

    perfect location, good for family with kid(s)- the extra room comes in handy when you travel with a small kid...nice breakfast with friendly service..close to shopping, restaurants..small but clean pool...nice gym..easy and free (!!) parking...will go back anytime

  • Good Hotel, Terrible Service

    11/08/2009

    Due to my work i have many overnight trips to florida and usually stay at hilton. this hotel is in perfect location to my clients, i used to stay here ...

    Due to my work I have many overnight trips to Florida and usually stay at Hilton. This Hotel is in perfect location to my clients, I used to stay here 1 night every 2 to 3 weeks year round. I am a gold HH member and a returning guest. I can truthfully tell you that even in the cheap no star motel I was never treated so poorly as in this Hilton by front desk stuff including front desk management. There was never a time when I could register without problems. I request early check in when I make registration - room is never available. I request lake view - not available, few times they told me that they were overbooked and had no room for me at all even with pre-paid reservation, where I had to call 1800 number and get reservation and management on the phone to resolve the issue. Last time I could not get to the hotel to check in before 6 pm, when I got there, I was told that they canceled my reservation because I was not there by 3 pm. Never, not once, did anyone apologize for their terrible service. I have complained to Hilton Honors, to Hilton Customer Service - nothing changes. So after being poorly treated for 2 years I am no longer using this Hotel and do not intend to use any hotels of Hilton chain in the future.

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