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I was disappointed with the front and activities desk. on several occassions i called both desks and after 15 rings i decided no one would answer the phone. although the ...
I was disappointed with the front and activities desk. On several occassions I called both desks and after 15 rings I decided no one would answer the phone. Although the toilet was clogged and short a bath towel the housekeeping was more attentive to our needs. The end of our two day stay I spoke with the front desk representative about my concerns and they seemed indifferent to my comments. I will not stay there again.
Ala Moana Hotel04/28/2009
Worst hotel i have ever stayed at. i would avoid at all cost. staff is very unfriendly and spoiled my trip to hawaii.
Worst hotel I have ever stayed at. I would avoid at all cost. Staff is very unfriendly and spoiled my trip to Hawaii.
The hotel for the most part was adequate.02/23/2009
I thought this hotel was adequate. the housekeeping services were less than optimal. for example, there were atleast two days were our room was not cleaned until 5:pm enthought ...
I thought this hotel was adequate. The housekeeping services were less than optimal. For example, there were atleast two days were our room was not cleaned until 5:pm enthought we were gone most of the day. The sheet on the sofa bed were never changed.(My son slept there) The hotel receptionist when we arrived made me feel like I was bothering her when I came to check in. The concierge service, however was excellent. They were very well-versed and helpful with directions to places on the island. The people who work the shops in the lobby were very nice also. I did love the location of the hotel. The Ala Moana beach Park was great and just a hop-skip-and-a-jump form the hotel. Could walk to most places including Wal-mart!!!!
Ala Moana - Kona Tower01/04/2009
I have stayed at the ala moana several times over the years. my family and i were always in the other taller tower and found it to be nice if ...
I have stayed at the Ala Moana several times over the years. My family and I were always in the other taller tower and found it to be nice if a bit cramped (4 people in 2 rooms) when relaxing in the evening. The Kona Tower only had one queen bed ( the other tower had two singles in each room) and a sofa for evening chats, so there was room to walk about even if 4 people were in the room. . The view was not of the beach but this was not important to my family. The rooms were very clean. Our room had a coffee maker, a microwave, and a small refrigerator. I have always recommended the Ala Moana, but after this trip it's definately at the top of mt list.
All that we expected09/22/2008
My wife and i stayed for 7 nights and 8 days on our honeymoon and one year anniversary all bundled as one. the room and the view were awesome. the ...
My wife and I stayed for 7 nights and 8 days on our honeymoon and one year anniversary all bundled as one. The room and the view were awesome. The rooms are a tad small but thats normal for Hawaii. The service was great and so were the amenities. It was close enough to walk to Waikiki but far enough that you were out of the hustle and bustle. The price was right and we would most definitely stay again.