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Its a beautiful hotel located in the center of everything.they are very friendly also it was a great value.i will b returning in two weeks..24 hour room ...
Its a beautiful hotel located in the center of everything.They are very friendly also it was a great value.I will b returning in two weeks..24 hour room service, great and also car service i loved it..
too much for too little08/11/2010
I took my daughter to see the bieber concert. check in went smoothe and quickly. the staff were friendly and eager to help. when i got into our room i ...
I took my daughter to see the bieber concert. Check in went smoothe and quickly. the staff were friendly and eager to help. when I got into our room I was surprised to find this tiny room. It had two double beds,a desk, an armoir/t.v,a chairwith a small table. There was hardly any room to walk around each other much less the furniture.For a deluxe room , I really expected more. The pictures on their site do not represent an acurate view of the size of the room.The location of this hotel was great,but the size of their rooms made it a poor value for the cost.
Clean and Convenient Hotel07/17/2010
This hotel was perfect for our week-end stay in charlotte. we were attending a concert at the time warner cable arena and could walk there and felt safe coming ...
This hotel was perfect for our week-end stay in Charlotte. We were attending a concert at the Time Warner Cable arena and could walk there and felt safe coming back after the music. There was a great Italian restaurant practically across the street that was wonderful. We would recommend the Omni Charlotte.
Not what u would expect!!!02/21/2010
The room was small.....not what i expected. the sink in the bathroom got stopped up. most of the staff was pretty nice & professional....except for the one person @ the ...
The room was small.....not what I expected. The sink in the bathroom got stopped up. Most of the staff was pretty nice & professional....except for the one person @ the desk that I told I would need more towels.....had attitude because I called back because she never informed house keeping that I needed them.
Not what we expected but okay01/09/2010
Hotel scene was great. we chose to self park which was a great price considering there were plenty of restaurants and other places nearby. the concierge was very helpful and ...
Hotel scene was great. We chose to Self Park which was a great price considering there were plenty of restaurants and other places nearby. The concierge was very helpful and gave us maps of the area. We signed up for the "Select Guest Program" at the front desk. The elevators were cold and very clunky. Our room was okay. The water pressure was great despite other reviews I've read. However the toilet seat shape was very weird. It was long and not wide. My husband found this uncomfortable. The bed was hard as rocks and for a pregnant woman...it was almost unbearable. Signing up for the "Select Guest Program" was supposed to give us certain benefits like, evening housekeeping service, including turndown, complimentary wireless internet, etc.. Not once in our 3 night stay did we receive an evening turndown. The wireless internet is horrible. Signal was very weak (we were on the seventh floor). We assumed INTERNET would be provided in the BUSINESS CENTER since we were staying in a FOUR DIAMOND HOTEL....NOT THE CASE...we had to pay a set fee for 15 minutes of use (free if you're printing airline tickets)!! The room service menu...TERRIBLE! I called room service to order soup. Well, they didn't have soup, so I picked something else out and they didn't have that. Then Im told AFTER HOURS menu was discontinued basically we have this, not that, not that, this, not that, not that. I ended up eating something from the kids menu which arrived in a decent amount of time and was very delicious. The Illume Restaurant has very good food. The breakfast buffet which included a drink was $* per person very great...but very pricey, dinner was nice as well.