Serrano San Francisco A Kimpton Hotel
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from $159.19 USD
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Reviews
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Questionable reviews
09/29/2008I stayed 2 nights at this hotel (i had a reservation for 6) and was not happy there. the staff was nice, but the location is not. the tenderloin district ...
I stayed 2 nights at this hotel (I had a reservation for 6) and was not happy there. The staff was nice, but the location is not. The Tenderloin district is right outside the front door, and even though the Hilton was across the street, if you plan on walking anywhere, it is dangerous. It is amazingly close to Union Square, but trust me, there are so many other options that are just as close. The room was extremely small for 2 people; the bathroom was the size of a closet--there was no counter to lay out toiletries and the toilet itself was small. If you can get a deal here and you are alone, I guess it would be fine, but this was not what would be considered comfortable. The lobby is gorgeous, but you don't sleep in the lobby, and the staff is nice, but they don't live there either!
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good hotel
09/20/2008I stayed at the fourth floor,it was quiet but i had no window view,it faced a wall. please ask for a higher floor.
I stayed at the fourth floor,it was quiet but I had no window view,it faced a wall. Please ask for a higher floor.
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Enjoyed our stay
09/12/2008We chose this hotel because of price and location, my wife and i believe that the union square area is a great area to be based in for a san ...
We chose this hotel because of price and location, my wife and I believe that the Union Square area is a great area to be based in for a San Francisco urban holiday. Although other areas are great it is easy to get from here to anywhere. We had a two queen bed room for my wife and I and our child for six nights. The room was a little small but we really only slept in the room so for the price we were not complaining. The games in the lobby were useful as they kept my son and I out of the room while my wife rested. The staff were exceptional, the wine at 5 was fun, I have had wine hours at other hotels and they are usually a bit lame but people participated and I was able to meet people from all over the states- don't miss. Complaint, Wi-Fi in the lobby only, cable access in rooms, computer access in the business centre was $7 for 15m- too high. I/We would stay again for the price we paid, if you are a business traveller it would be great.
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A keeper!
09/03/2008I would be delighted to stay here again. the room was very clean, comfortable, and tastefully appointed. the safe, minibar, and free internet were nice features. the staff was exceptionally ...
I would be delighted to stay here again. The room was very clean, comfortable, and tastefully appointed. The safe, minibar, and free Internet were nice features. The staff was exceptionally helpful and pleasant. The restaurant, while a little pricey, has good food. The hotel was as nice as I had hoped and friendlier than I expected.
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Great
08/03/2008My husband and i wanted a quick getaway for the weekend.....but not spend an arm and leg. the exterior was being worked on construction wise when we arrived; however, ...
My husband and I wanted a quick getaway for the weekend.....but not spend an arm and leg. The exterior was being worked on construction wise when we arrived; however, the interior of the lobby is beautiful; an old building that was renovated for the hotel use. All of the staff were very knowledgable and, most important friendly; from the front desk staff to the maids and bell hops. The rooms are smallish (the bathroom more so); however, nicely decorated, very CLEAN, and the bed was comfy. There was a restaurant attached to the hotel which we did not try, and a fitness room, and business center, which we also did not try....only there Friday through Monday to see the sites! The location, I think, was good; walking distance to Union square and shopping, and the Theater district. The play Oh My Godmother should be a must see....very cute! Food was delicious in San Fran......the hotel desk clerk recommended Swan's Oyster shop......EXCELLENT if you love seafood.....long wait at lunchtime....but all locals, so you know it's good.....just a few blocks from The Serrano Hotel
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