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Luxor Hotel and Casino

Luxor Hotel and Casino

3900 Las Vegas Boulevard South
Las Vegas, NV US 89119 Map It

Reviews

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  • It was good for the price.

    04/04/2013

    The set of the room is fabulous. a deep hug tub separate from the shower. the armoire and separate closets was a nice touch.

    The set of the room is fabulous. A deep hug tub separate from the shower. The armoire and separate closets was a nice touch.

  • Good Value for Money

    04/02/2013

    We stayed in west/north wing so it was quieter than main area. staff very friendly & helpful. did not like all of the "salespeople" selling "free" stays -- confusion re whether ...

    We stayed in West/North Wing so it was quieter than main area. Staff very friendly & helpful. Did not like all of the "salespeople" selling "free" stays -- confusion re whether they were staff to help people or salespeople. $30 food/beverage credit difficult to use because most of the limited places were only open for costly dinner but helped with too expensive beverages. Disappointed that breakfast is NOT served all day. Appreciated "Public House's" great late night food/beverage deals, but quite loud atmosphere since "open air" right next to the nightclub. Package deal with air made it worth it but the resort fee is unreasonable IF those services are NOT used.

  • Smokey room in need of renovation

    03/30/2013

    Spent three days here for a birthday celebration. had a pyramid suite non smoking room that smelt like an ashtray. for the rate which i payed for this room i ...

    Spent three days here for a birthday celebration. Had a Pyramid suite non smoking room that smelt like an ashtray. For the rate which I payed for this room I was quite disappointed. The room was very dated and shown quite a bit of wear and tear from years of neglect. The casino itself and lobby was not bad. Restaurants and bars in hotel were so so. Bottom line the experience of the room at the Luxor prompted my review to not recommend this Hotel/Casino

  • Better than average.

    03/29/2013

    Rooms in the tower are decent. bathroom have separate shower and spacious tub. top to floor windows are a plus. rooms are great and bars in the casino are good.

    Rooms in the tower are decent. Bathroom have separate shower and spacious tub. Top to floor windows are a plus. Rooms are great and bars in the casino are good.

  • This hotel could use better customer service.

    03/27/2013

    First time at this hotel and was not convinced. hotel room had a bulb that was out so the room was darker than in my comfort zone. but most importantly ...

    First time at this hotel and was not convinced. Hotel room had a bulb that was out so the room was darker than in my comfort zone. But most importantly the bathroom door did NOT lock. When I called in for the concern, spoke to a manager named perry, said he would send someone up. nothing was done. I called back about an hour later to the front desk and someone else answered and said there were no notes about my room and bathroom door lock. Frustrated about the situation I wanted another room. This took another 45 minutes to get a response about another room, so I decided to stay in this room and unpack for the second time. No apologies were given to me nor a form of action to gain my content towards the hotel. Very upset with the customer service at the Luxor.

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