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Luxor Hotel and Casino

Luxor Hotel and Casino

3900 Las Vegas Boulevard South
Las Vegas, NV US 89119 Map It

Reviews

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  • We had a poor experience on this Vegas trip.

    06/14/2012

    We stood in line for 3 1/2 hours to check into the hotel. there had been a computer update that caused serious delays. this was extremely frustrating and i ...

    We stood in line for 3 1/2 hours to check into the hotel. There had been a computer update that caused serious delays. This was extremely frustrating and I did not feel like the hotel did much to make up for the inconvenience. They passed out cookies and water. We wasted a lot of our first day standing in this line and felt that the hotel should have provided us with either some meal vouchers or waive the resort fees. I am sure this was a unique experience - I have stayed at the Luxor before and had a better experience.

  • Complete Disaster

    06/12/2012

    Hotel staff rude, inattentive. 3 1/2 hour check ...

    Hotel staff rude, inattentive. 3 1/2 hour check in

  • Line to check in was insane!!

    06/12/2012

    The line to check in was 4 hours long no joke!! i can send a video to show just how long the line was there must have been 300-400 ...

    The Line to check in was 4 hours long no joke!! I can send a video to show just how long the line was there must have been 300-400 people in line to check in they even had police directing the lines it was a complete disaster.

  • Don't go here if your expecting service!

    06/11/2012

    I was extremely disappointed as soon as we go to our room. i had paid an additional fee ($27 or $29 ) a night to be upgraded to a larger room ...

    I was extremely disappointed as soon as we go to our room. I had paid an additional fee ($27 or $29 ) a night to be upgraded to a larger room with a strip view. What I got was the back of the pyramid and a roof top. Immediately contacted the front desk and they were unwilling to help. She said she could move us to a different room, but then said there was nothing available. We stayed mid week and were told they were at 60% occupancy, but het they didn't have another room? The room was clean and maids were quick to get in and out. The pool was clean but small for the size of the hotel. Unfortunetly most of the pool staff were new and couldn't direct my husband where to go to rent a cabana.

  • I Stay here almost every trip to Vegas.

    06/11/2012

    This hotel is awesome. i have stayed with them many of times and they have given me multiple reasons to return. the rooms, the service, and the environment.

    This hotel is Awesome. I have stayed with them many of times and they have given me multiple reasons to return. the rooms, the service, and the environment.

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