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Our family of 4 stayed here dec 17-20. we were upgraded to a room with a pull out bed and that was perfect so our two teens didn't ...
Our family of 4 stayed here Dec 17-20. We were upgraded to a room with a pull out bed and that was perfect so our two teens didn't have to share a bed. The grounds were beautiful. The food in the restaurants was delicious. It is worth it to stay at this property to get the special "line" treatment at Universal and Islands of Adventure. We'd at the Portofino again.
Our favorite hotel EVER!!01/27/2011
We went to portofino after previously staying at the hard rock because we got a better deal and wow we were so amazed. where do i start- the rooms are ...
We went to Portofino after previously staying at the Hard Rock because we got a better deal and wow we were so amazed. Where do I start- the rooms are immaculate and so relaxing with such attention to detail. The staff is friendly and we felt very welcome #40not stuffy or pretentious whatsoever#41. The quotpiazzaquot is a wonderful place to hang out and relax have some appetizers and wine after a hectic day at the park- we started looking forward to going back to the hotel every day! The restaurants are inexpensive with high quality food #40and I am really picky- had terrible food and service at the Hard Rock#41 try Sals for breakfast lunch and dinner! The pools are wonderful- one has slides and waterfalls another is a classic greek or roman themed and another I didnt even need to check out #40Hard Rock has one large pool that only goes to 3 feet deep!~#41 The way the sun sets on the buildings makes you feel like you are really in Italy or as close as I will probably ever get. We went last May and are going again this May and we cannot wait to get back to our Portofino!! #40Get a bay view- itquots worth it#41
Will never be back12/21/2010
We stayed at portofino bay hotel december 18 - 21, 2010, a very busy time of year. my husband and i take our kids (12 and 8) to orlando every christmas ...
We stayed at Portofino Bay Hotel December 18 - 21, 2010, a very busy time of year. My husband and I take our kids (12 and 8) to Orlando every Christmas for a few days and until this year had always stayed on-site at Disney. We wanted to see the Harry Potter World at Universal, so we decided to try the Portofino Bay this year. We arrived at 1 pm. Check-in is at 4, but that is usually not a problem at most high-end hotels, as this one purports to be. The front desk said that no room was ready, but that one would be ready soon. Almost TWO HOURS later, the only room available was one that was located at the dead end of one of the wings. By this time we were exhausted and decided to tough it out and get the only available room. I must note that the hotel did not seem to be very busy. Check-in was not mobbed. Suffice it to say, the check-in was a portent of things to come. Service was very poor, and the general attitude of the staff was indifferent at best. The room was not very clean, room service trays from dinner were still in the hallway the next morning, even though we called for removal. Not at all like a Disney hotel. This was a big disappointment, and we will not be back.
Our two days at Portofino Bay11/17/2010
We loved the hotel, everyone was very polite and we had a lovely room. we decided the next time we come there, we will just stay there rather than go ...
We loved the hotel, everyone was very polite and we had a lovely room. We decided the next time we come there, we will just stay there rather than go to the parks. We loved the piazzas, the music and the restaurants.
A Taste of Italy10/25/2010
The portofino is a perfect location if you are visiting the universal parks. it has an upscale ambiance and definitely gives you a chance to refresh and feel like a ...
The Portofino is a perfect location if you are visiting the Universal Parks. It has an upscale ambiance and definitely gives you a chance to refresh and feel like a true getaway from the crowds at the park. All the service staff were extremely friendly and helpful and ready to jump if you needed anything. Our room was good-sized and had nice amenities in the bathroom.