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Dbltree By Hltn Waterstone

Dbltree By Hltn Waterstone

999 East Camino Real
Boca Raton, FL US 33432 Map It

Reviews

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  • We will definitely stay here again!

    02/28/2013

    We can't wait for the renovations to the guest rooms to be completed. the lobby is gorgeous and the hotel bar/restaurant is awesome. we originally requested a king ...

    We can't wait for the renovations to the guest rooms to be completed. The lobby is gorgeous and the hotel bar/restaurant is awesome. We originally requested a king sized bed but when we checked in, they had us in a queen room because no king beds were available. They told us to talk to the front desk the next day after check out to see if we could switch, as we were staying for another 4 nights. We went down to the front desk and talked to Cliff. We explained the situation and in 2 minutes, Cliff had apologized and put us in a king two room suite for the rest of our stay at no extra charge! We couldn't believe it. The entire staff were extremely courteous and polite - from the valet (which is included in the price), to the bartender (Jenni was so great), to the front desk (we love Cliff) to the housekeeping staff. We will definitely be staying there again in the future. Great hotel for a great price! And, you can't beat the balcony views!!!

  • Outdated and run down

    08/20/2012

    Not what the photos on the internet sell as this hotel. the rooms were old, clean but old. ac was noisy, gym was dead scary and overall run down and ...

    Not what the photos on the internet sell as this hotel. The rooms were old, clean but old. AC was noisy, gym was dead scary and overall run down and not my kind of place. Internet was spotty and still do not see what you get for the $12 resort fee - a farce in my book. It has a great view but really that is all that is going for this hotel. There are far better hotels for around the same price in Boca.

  • We enjoyed the hotel location

    06/22/2012

    The only problem is with the ac. our room was hot on the last night and our allergies were messed up the entire stay while in the ...

    The only problem is with the AC. Our room was hot on the last night and our allergies were messed up the entire stay while in the room

  • Pictures in the computer should be up dated i was disappointed

    06/15/2012

    The room had a bad humid smell like if some one was smoking in it. the furniture was old, the bathtub was durty and there was a roach running around ...

    The room had a bad humid smell like if some one was smoking in it. the furniture was old, the bathtub was durty and there was a roach running around on the rug. We had to go to three different floor so get some ice, the machines where not working. Food in the down stairs resturant to expensive and nothing out of this world. My co workers were waiting for me to get back to see how it went and I told them I do not recommend this hotel at all for them to stay at . The only thing good was the view from our balcony.

  • great atmosphere on the water

    05/16/2012

    I was disappointed on the last night when going to bed the restaurant above our room decided to vacuum and move furniture from 11:00pm til 1:30 in the ...

    i was disappointed on the last night when going to bed the restaurant above our room decided to vacuum and move furniture from 11:00pm til 1:30 in the morning got no sleep. called front desk and was told it was mothers day the next day nothing they could do setting up for a party. not real happy with the response.by the way thats why i was there celebrating mothers day . got run around when asked to speak to a manager

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