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Howard Johnson Harbourside

Howard Johnson Harbourside

1 Terminal Avenue
Nanaimo, BC CA V9R 5R4 Map It
Nanaimo / Parksville

Reviews

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  • Needs remodeling

    06/16/2012

    This hotel and in need of upgrading. during this visit the bed sunk to middle and the pillow was lumpy. i had to return to nanaimo for my dad's ...

    This hotel and in need of upgrading. During this visit the bed sunk to middle and the pillow was lumpy. I had to return to Nanaimo for my dad's funeral. There was a dog show, lacross tournament and a special Olympics. All the other hotels were full. This time our bed and pillows were fine. The breakfast was very good. The staff were great. They said

  • Beware of the front desk staff!

    07/26/2008

    On checking in, the front desk staff ignored me while phone callers were welcomed. after what seemed like an eternity, the calls ended and i was finally checked in. the ...

    On checking in, the front desk staff ignored me while phone callers were welcomed. After what seemed like an eternity, the calls ended and I was finally checked in. The room was nice, and although beside the ice machine, was quiet. Any noise came from the pool outside, but it was closed at 10PM. Upon check out, the rude morning staffer insisted on charging my credit card which I used as a deposit (they charge $250.00 if you have the audacity to pay cash). When I pointed out that I had pre-paid with Travel online, he became very abusive, indicated that I was not even entitled to a receipt of any kind, and dismissed me with an curtly muttered "Okay...?". I just walked out. Needless to say, when I got home four days later, I checked my credit card statement and the charge was NOT reversed. I reported this charge to Mastercard as a fraudulent transaction. Rule of thumb: insist on a statement, and check every detail. I'm surprised that a chain hotel would need to pull such stunts.

  • Beware of the front desk staff!

    07/26/2008

    On checking in, the front desk staff ignored me while phone callers were welcomed. after what seemed like an eternity, the calls ended and i was finally checked in. the ...

    On checking in, the front desk staff ignored me while phone callers were welcomed. After what seemed like an eternity, the calls ended and I was finally checked in. The room was nice, and although beside the ice machine, was quiet. Any noise came from the pool outside, but it was closed at 10PM. Upon check out, the rude morning staffer insisted on charging my credit card which I used as a deposit (they charge $250.00 if you have the audacity to pay cash). When I pointed out that I had pre-paid with Travel online, he became very abusive, indicated that I was not even entitled to a receipt of any kind, and dismissed me with an curtly muttered ""Okay...?"". I just walked out. Needless to say, when I got home four days later, I checked my credit card statement and the charge was NOT reversed. I reported this charge to Mastercard as a fraudulent transaction. Rule of thumb: insist on a statement, and check every detail. I'm surprised that a chain hotel would need to pull such stunts.

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