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Horrible, Construction, Roaches!!!11/22/2012
During our five night stay at the aston waikiki sunset hotel, the service we experienced was extremely disappointing. we had several issues with the room, the service and the staff. ...
During our five night stay at the Aston Waikiki Sunset hotel, the service we experienced was extremely disappointing. We had several issues with the room, the service and the staff. We even had to wait over two hours for our room to be "finished" so that we could check in. The hotel and room were clean, but there was construction going on a week ahead of schedule. When we booked our room, we were not warned. We were also not warned when we checked in. Had we been informed we would not have stayed here. The noise from the construction was unbearable. It was so loud at times that we could not maintain a conversation. We were not in our room much, but when we were the noise was horrible. When I spoke with the front desk they were semi rude about the situation. The gentleman I spoke with asked me "what do you want me to do about it?" - Really?!?!? We also found a cockroach on our kitchen floor. When I called the desk about it, the gentleman said that they are common in Hawaii and there was nothing they could do. All of that on top of the fact that the walls are so thin, we could hear our "neighbor" cough and talk (normal volume, no yelling). The room was sub-standard for a three star hotel. there was no TV in the "master bedroom" but there was in the second room (2 bedroom suite). The "great location" is only a couple blocks from the beach, but there are on average 10 homeless people in that short distance. I do not mean to be judgmental, but they could do a better job of keeping these people away from the area. I was approached on multiple occasions being asked for money. I will never stay here again and I would recommend that people do not stay here. If you are looking for a cheap place to sleep (where you don't mind a horrible bed and lots of noise) then by all means. Other than that, I wouldn't stay here.
A good hotel in a great location11/06/2012
We enjoyed our stay at the aston waikiki sunset. our only issues were the short twin beds and the noisy air conditioner. the separate bedroom and full kitchen were a ...
We enjoyed our stay at the Aston Waikiki Sunset. Our only issues were the short twin beds and the noisy air conditioner. The separate bedroom and full kitchen were a bonus.
not a good deal for the money10/03/2012
Watch out for the $10/night "activity" fee. kinda like airline bagage fees. sneaky way to get more money out of you. the walk to the beach is two long ...
Watch out for the $10/night "activity" fee. Kinda like airline bagage fees. Sneaky way to get more money out of you. The walk to the beach is two long blocks. God forbid you forgot somethng and have to walk back to the hotel. If you get ocean view - get very high room as you will be looking mostly at ugly roof tops of other buildings.
I feel like that I was with family.09/21/2012
The room i stayed in was excllent i loved everything about the room. the window view was beautiful looking at the diamond head.
The room I stayed in was excllent I loved everything about the room. The window view was beautiful looking at the diamond head.
This was our first trip to honolulu, and we got an insane deal on the hotel room. we had a one-bedroom suite and a two-bedroom suite, both with ...
This was our first trip to Honolulu, and we got an INSANE deal on the hotel room. We had a one-bedroom suite and a two-bedroom suite, both with full kitchens, and living rooms with sofa beds. Our views were spectacular (Diamondhead Mountain from the living room; oceanfront view from bedroom). The staff were very friendly and helpful. Two block walk to Waikiki Beach. Would definitely stay there again if we get the chance.