Important Hotel Information
- This hotel is 100% non-smoking
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Nice Atmosphere, Great Location07/31/2013
I stayed in a "deluxe" room with a king size bed. the room was quite small, but clean. one major plus were the abundance of mirrors throughout the room. my ...
I stayed in a "Deluxe" Room with a King Size bed. The room was quite small, but clean. One major plus were the abundance of mirrors throughout the room. My friends got ready for our night out in my room and we were all able to have mirror space (which you understand if you are a woman getting prepped for a night out). One negative that I have to say is there were NO garbage bags throughout the room including no barrier for the ice bucket. Also, the ice machine was disgusting. There was mold and mildew. Other than that, I enjoyed my stay.
Not impressed. housekeeping didn't come during our stay, until we called and requested service. booked appointments in the spa - way over priced for the quality! desk staff were excellent!!
Not impressed. Housekeeping didn't come during our stay, until we called and requested service. Booked appointments in the spa - WAY over priced for the quality! Desk staff were excellent!!
did not take care of business03/28/2013
Had a 2 night stay.arrived friday night,no problems.next day,left room at 11:00am returned at 3:00 pm and room was not cleaned.housekeeping came at ...
Had a 2 night stay.Arrived Friday night,no problems.Next day,left room at 11:00am returned at 3:00 pm and room was not cleaned.Housekeeping came at app. 3:30 to clean and since we were dressing for a wedding asked them to return at 5:00.They said ok.Got back to room at 1:30am,NOTHING was done.Called and informed desk of this and asked that clean towels be sent at 9:00 am.NOTHING WAS SENT. Will not return to this hotel
Nice hotel and location for downtown shopping03/12/2013
This hotel is very nice and so convenient to chicago shopping! the only thing it lacks is affordable parking and a pool with hot tub.
This hotel is very nice and so convenient to Chicago shopping! The only thing it lacks is affordable parking and a pool with hot tub.
The hotel overall was great! the only set back was the person at the front desk upon check out who seemed to be a little annoyed that he had to ...
The hotel overall was great! The only set back was the person at the front desk upon check out who seemed to be a little annoyed that he had to help me. Otherwise everyone was very attentive and friendly.