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Upon arriving, we had to wait for a bellman and finally took our bags up ourselves. not a problem just expected prompt service from an omni hotel. front desk was ...
Upon arriving, we had to wait for a bellman and finally took our bags up ourselves. Not a problem just expected prompt service from an Omni hotel. Front desk was helpful and courteous along with the concierge. Rooms are a nice size for the city. Wierd, no sheet on bed, just fitted sheet and duvet cover. Water pressure was lacking. Had a maintenance issue that was handled immediately. Nice cold a/c. Nice patio area by the health center to enjoy. Make sure you sign up for the free Omni Select program to get free bottled water, morning beverage and wi-fi!!
Great location, fair value11/16/2012
One of the best locations in upper manhattan. friendly front desk personnel, only average concierge service. expensive restaurant, average food. for best breakfast, there are several places within a block, ...
One of the best locations in Upper Manhattan. Friendly front desk personnel, only average concierge service. Expensive restaurant, average food. For best breakfast, there are several places within a block, bring coffee and lox bagel to your room, half the time and fifth the price of room service, which is about the same for most hotels there.
A very pleasant place to stay10/13/2012
I had read all the reviews before booking this hotel, and seeing that the majority of the reviews were positive decided to book it. the hotel was wonderful!! very conveniently ...
I had read all the reviews before booking this hotel, and seeing that the majority of the reviews were positive decided to book it. The hotel was wonderful!! Very conveniently located to Rockefeller Center and Times Square. It was very clean, and the staff was friendly and helpful. We will definitely be back.
Have stayed at several hotels in the city. this the best one! great service! great location! real nice room!
Have stayed at several hotels in the city. This the best one! Great Service! Great location! Real nice room!
Great hotel, some glitches.09/08/2012
This is a lovely hotel centrally located in midtown, walking distance to rockefeller center, central park, moma and numerous other sights and fine restaurants. our room was clean and well- ...
This is a lovely hotel centrally located in midtown, walking distance to Rockefeller Center, Central Park, MOMA and numerous other sights and fine restaurants. Our room was clean and well-appointed, if somewhat on the small side and a bit dark, as it faced other buildings. Still, it was quite nice and the bathroom was lovely and one does not spend a great deal of time in a NYC hotel room after all. Though the staff was polite and helpful, shortly after we checked in, housekeeping personnel knocked at our door and said they had no record of anyone occupying the room. A few minutes later, we received a phone call telling us they had no record of us checking into that room. When I straightened things out, I asked them to note that I was a member of Omni Select. They said they would and yet, the next morning they failed to deliver the complimentary morning beverage and I had to go downstairs the next day to receive the request forms for the next morning. Still, those are small oversights in an otherwise wonderful hotel.