Important Hotel Information
- Please be advised there is no onsite parking available, there is parking at nearby parking lots for a fee.
- Please be advised there will be daily renovation work taking place in the lobby, pool area and select guestrooms between 9am and 5pm Monday thru Friday. Noise disturbance should be expected during this time.
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The hotel is definitely not the hilton, but a decent place the staff members are horrible especially at the front ...
THE HOTEL IS DEFINITELY NOT THE HILTON, BUT A DECENT PLACE THE STAFF MEMBERS ARE HORRIBLE ESPECIALLY AT THE FRONT DESK
WORST HOTEL - HORRIBLE CUSTOMER SERVICE05/12/2009
It started off as just a cheap hotel. i guess you get what you pay for. as the day went on when we arrived it seemed that we had just ...
It started off as just a cheap hotel. I guess you get what you pay for. As the day went on when we arrived it seemed that we had just stepped into the twilight zone. Our towels were dirty and when we asked the front desk if we could have clean ones, the only thing they could say was those are the only towels they have and they didn't have any room service. Luckily i brought my own towel with me. Also, they had a hair dryer in the bathroom, but no plug to plug it in the AC guy had to come to our room everyday to put oil in the AC bc it didn't work. and even when he did service it it still wasn't cooling the room. The service was absolutely TERRIBLE! I will never go back to this hotel. It's not bc the room was cheap that the service was bad I find it's the people that work there. DON'T STAY HERE! I BELIEVE THEY HAVE BED BUGS, MY GF AND HER FRIEND HAVE BITES ALL OVER THERE LEGS
Stay anywhere but here04/03/2009
I wasn't expecting the ritz for the price but what i did expect was a clean room...i was so wrong. if only i has read the reviews first! ...
I wasn't expecting the Ritz for the price but what I did expect was a clean room...I was so wrong. if only I has read the reviews first! Our shower made a loud screaming noise everytime the water was turned on, you can hear the people and or television very clearly through the wall...so don't expect a good nights sleep. This place is soooo oold and needs a major re-vamp and clean. our bathroom was dark, dingy and dirty i even found someone elses used plaster on the floor. the window ledges were filthy as if the person before us had been smoking there. the mini fridge was dirty and i requested to the front desk that it be clean.....It never happened. The elevator safety check notice in the lift was out dated by almost a year! unfortunatly I had already pre booked and paid for 2 nights on the net so i really had to stay there or loose my money but the remainder of our stay we found somehere else that was better and cheaper! i seriously don't know how there people are still in business.
Do NOT stay here02/25/2009
Barely staffed hotel this year. ...paint peeling off the walls in room, noisy,(u could hear your adjacent neighbors) no washcloths, tissues, cups, etc. the pool was dirty & unheated. indoor ...
Barely staffed hotel this year. ...Paint peeling off the walls in room, noisy,(u could hear your adjacent neighbors) no washcloths, tissues, cups, etc. The pool was dirty & unheated. Indoor bar was never open. Tour desk attendant was lazy & a liar. The police came to the hotel one night! ( The location is good even so we will NEVER stay here again.
Worst Hotel in South Beach.02/23/2009
Poor service, we requested a wake up call as there was no alarm clock in the room. no phone call! luckily we made it to the airport just in time ...
Poor service, we requested a wake up call as there was no alarm clock in the room. No phone call! Luckily we made it to the airport just in time to board. Very limited parking in hotel driveway, charge of $30/day if you even got lucky to get a spot. Parking attendant constantly hassled us if we attempted to park for even less than 10 min. to get something from our room. Poor maintenance, the elevator walls are made of mirrors which were cracked in certain areas. I cut my hand! Bathroom was falling apart. Room had an odor. I wouldn't recommend this hotel to my worst enemy.