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Congress Plaza Hotel

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Important Hotel Information

  • To check in, a guest in each room must present a valid credit card for incidentals or a 75 cash deposit (which would be returned in full if no additional services are used).
  • The property now offers both wired and wireless internet access in all guest rooms for a daily fee. Currently, this is 9.95 + tax.

Congress Plaza Hotel

520 South Michigan Avenue
Chicago, IL US 60605 Map It
Chicago :Loop/ Magnificent Mile/ River North

Reviews

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  • This hotel made me feel welcome.

    11/11/2011

    A nice hotel to stay at in an excellent location. everything is within walking distance. the hotel was clean and the service was great.

    A nice hotel to stay at in an excellent location. Everything is within walking distance. The hotel was clean and the service was great.

  • Building history and location were only plus

    11/10/2011

    The building's history and former opulence, along with the amazing downtown location were the only things our stay had going for it. the staff was lackluster and didn't ...

    The building's history and former opulence, along with the amazing downtown location were the only things our stay had going for it. The staff was lackluster and didn't seem eager to please. We had reserved adjoining rooms, but there were apparently none available - so the desk clerk gave us, 2 rooms, "next to each other" . The rooms we actually got were NOT next to each other, there was another room, a corner hallway, 2 doors and elevators between the rooms. The tubs didn't drain, no free internet, the b-fast buffet was too costly. But at least the rooms were quiet, and the building was charming.

  • Good value for overall cost

    11/10/2011

    My experience was overall pretty good. the hotel itself is in a nice area and in walking distance of a lot of museums and close to public transportation. not too ...

    My experience was overall pretty good. The hotel itself is in a nice area and in walking distance of a lot of museums and close to public transportation. Not too many restaurants/bars nearby but I think that's the area itself. The staff is incredibly nice and accommodating. They let us check in 3 hours early free of charge and the concierge held our bags at the hotel since we had a whole day to kill after check out. The rooms are a little snug and outdated but all the basic amenities are there. Good for if you don't plan to spend too much time in the hotel.

  • Good location and value for the $

    11/07/2011

    Location for business in the loop area is great. room was clean and comfortable, little small for a couple but fine for single person on business. staff was very helpful, ...

    Location for business in the Loop area is great. Room was clean and comfortable, little small for a couple but fine for single person on business. Staff was very helpful, restaurants and bar on lower level are convenient.

  • Staff was pleasant.

    11/02/2011

    Room was super tiny and i was right off the elevator. had asked for a non smoking room, told it was until i left someone advised me that it wasn' ...

    Room was super tiny and I was right off the elevator. Had asked for a non smoking room, told it was until I left someone advised me that it wasn't. It wreaked of smoke as I entered my room and I had to stay there for 8 days. Security was disrespectful and didn't understand customer satisfaction. The hotel is old and it's ok if you are in a pinch and don't care about other qualities - but overall I was not pleased. Last evening felt I was at a seedy motel with banging walls and other side effects. Prior to that it was relatively quiet.

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