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Great hotel, great location07/19/2013
Trendy hotel on upper west side in midtown. clean and nicely decorated but small rooms.....but, this is nyc! wish there were more quick restaurants nearby. we're looking for ...
Trendy hotel on upper west side in midtown. Clean and nicely decorated but small rooms.....but, this is NYC! Wish there were more quick restaurants nearby. We're looking for ar a quick lite late night meal but had to settle for appetizers in the bar which were just 'okay'. Overall...would recommend this hotel and I would stay there again.
Repeat customer on board!02/13/2013
Love everything about this hotel..just about (would prefer to have a free bottle of water in my room upon arrival rather than the $7 small fiji water bottles and ...
Love everything about this hotel..just about (would prefer to have a free bottle of water in my room upon arrival rather than the $7 small FIJI water bottles and would be nice to have a complimentary cup of coffee in the morning for the price of the room...as well as at least one free night of parking if staying more than one night...but, alas!) We stayed here when working across at Lincoln Center for the week and so glad it was incredibly convenient! What stood out was not only the gorgeous view of Lincoln Center from our generously sized room, and the view from the rooftop, of course...what really stood out was the excellent care we found from the bar staff in the lobby bar, as well as the ultra sweet bellhops who brought our luggage to and from our room/car, etc.. We didn't get the name of the gentlemen who helped us with the bags/car, but one person, in particular, really stood out to us. This is a gentleman named Frank (we know because he greeted us in a professional, charming and attentive way with his name first.) Kind of blew us away with how incredibly on-point he was with the service, how attentive he was, never unprofessional (he's a very attractive server and we were two women, so it was refreshing not to be hit on when being served) and his service, in particular, kept us coming back each night of our stay to the lobby bar, rather than foray into other places in the city. Yes - that's how good he was! In fact, one of the nights we stayed, he wasn't working, and we were disappointed...truly stood out in his service and makes the hotel look REALLY good. If only other hotels would have that guy. He should be a consultant on the correct way of doing things. We look forward to coming back again..and again...and hope the hotel doesn't have a high turn-over rate on the positions of the phenomenal men who helped us while we were there. Thanks, Empire!
I LOVE THIS HOTEL02/02/2013
Thanks to all the staff,my first visit to n.y,and i love this hotel,located in the middle of everything,transportation so easy..special thanks to a boy ...
THANKS TO ALL THE STAFF,MY FIRST VISIT TO N.Y,AND I LOVE THIS HOTEL,LOCATED IN THE MIDDLE OF EVERYTHING,TRANSPORTATION SO EASY..SPECIAL THANKS TO A BOY IN THE FRONT DOOR,NAME DANIEL,VERY EDUCATED,HELPFUL,THAT'S AMAZING HOW A PERSON WITH THAT KNOWLEDGE IS SO PROUD OF HIS JOB,LOVE THIS HOTEL EVERYBODY,CLEAN,I RECOMMEND THIS HOTEL 100%,I'M A TRAVELING PERSON,AND I KNOW A LOTS OF HOTELS AROUND THE WORLD,FOR THE PRICE IS MUCH BETTER.
The hotel was fancy except that the room had a funny smell. it didn't smell fresh when we went in and the windows were stuck so we couldn't ...
The hotel was fancy except that the room had a funny smell. It didn't smell fresh when we went in and the windows were stuck so we couldn't open it to freshen the air. We turned on the fan to get rid of the smell. It was also false advertisement when it said free internet. Free internet was only available in the lobby. There was additional charge in the hotel rooms. This made it a bit inconvenient for planning, so keep this in mind. We took many trips down to the lobby to use the free internet.
Not worth the money!12/30/2012
Let's see, no parking! no internet! no breakfast! tiny rooms. not a good window view. really expensive for lots of nothing. in the positive side: nothing.
Let's see, No parking! No Internet! No Breakfast! Tiny rooms. Not a good window view. Really expensive for lots of nothing. In the positive side: Nothing.