Important Hotel Information
- This hotel is 100% non-smoking.
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Beautiful hotel, awesome beach access, small rooms04/27/2009
Paid for oceanfront room on diamond head side of hotel w/two beds, they said they had none when we checked in (these had balconys) except for a handcapped equipped ...
Paid for oceanfront room on Diamond Head side of hotel w/two beds, they said they had none when we checked in (these had balconys) except for a handcapped equipped room, so I took it. Ended up having no balcony, but the room was way bigger than the ones with balconies because it had to have room for a wheelchair. Plus it was a corner unit, oceanfront, with nice big windows. Parking was $25/day for valet, so we only rented the car 4 days out of 8. Much cheaper to rent car from airport and go on your own than take ""tours"". Everything was almost perfect until the last 2 days when a very loud guest checked in next door and got up at 5am each morning and talked very loud on his cellphone for 2-3 hours before leaving for breakfast. I complained loudly in our room the one morning and he shut up, but it didn't work the second day, he had a companion at that point who was as loud as him. There were a bunch of weddings, but they didn't really keep us from doing what we wanted. The rocking chairs on the porch were great to sit on and watch the crowds of people when we were too tired to go anymore. Didn't eat at the hotel, bought muffins for breakfast at the ABC store across the street and a bunch of drinks for the fridge, then would eat a late lunch/early dinner. Cheesecake Factory is down the street but go early, the wait at dinner was over an hour. We had no trouble getting in for lunch. Taxi from airport to hotel was $38 for a 7 mile drive. Bus cost $9 per person but we had to wait so they cut it to $7.
The hotel was beautiful. our room and bathroom were clean and kept up nicely when we returned back to it in the afternoon. the waiters/waitresses were very pleasant there. ...
The hotel was beautiful. Our room and bathroom were clean and kept up nicely when we returned back to it in the afternoon. The waiters/waitresses were very pleasant there. My only complaint would be that there were far too many weddings going on each day that it made the lobby at times crowded.
The Best Hotel in Waikiki08/29/2008
This is probably the best hotel in waikiki. very sophisticated and very clean. if you're looking to stay in the middle of everything in waikiki, this is the hotel ...
This is probably the best hotel in Waikiki. Very sophisticated and very clean. If you're looking to stay in the middle of everything in Waikiki, this is the hotel for you. You will be welcomed with a drink and Lei upon checking-in. Their room service though is very expensive, for a simple continental breakfast, you're looking at spending $$ per person. This hotel has a great beach bar where we had drinks every night. Their bartender are the best people I've ever met. The service at the beach/patio for food, is probably my only complaint. Their servers are very slow. If you could just do the bar, do it and it will save you a lot of time. I'm glad this hotel is now a Westin, the heavenly bed is well worth the stay. We stayed here before when it was still Sheraton, the renovation they did made the hotel a lot cleaner. Stay here if you can afford it.
Hotel Beautiful...Room Disappointing07/03/2008
The hotel is absolutely beautiful; the lobby, the courtyard, the front porch, all amazing. however, the room was very disappointing. it was not at all what we were expecting, and ...
The hotel is absolutely beautiful; the lobby, the courtyard, the front porch, all amazing. However, the room was very disappointing. It was not at all what we were expecting, and did not live up to its description. While the bed was comfortable, and the room had an amazing view, overall the room could have been cleaner, and the carpet needed to be either cleaned or replaced. The staff was wonderful, very friendly. Absolute paradise, until it was time for bed. :(
Nine Day Stay to attend Wedding06/30/2008
The first room we were given was not acceptable, too small, dark and did not even have a chest of drawers. we upgraded at additional cost and this room was ...
The first room we were given was not acceptable, too small, dark and did not even have a chest of drawers. We upgraded at additional cost and this room was very pleasant. The only feature that was inconvenient feature was the closet was in the bathroom. Several small services that I would expected had to be asked for, but the staff was friendly and thereafter the services were done. We did not eat at the hotel for the cost of food much higher than at other restaurants even those with simular views and excellent food. The location was good for the activities we wanted to do and the atmosphere of the hotel was very pleasant. My only negative comment is that the room of the quality we were booked into for a nine day stay happened at a hotel with this rating and cost.