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This hotel made me feel like I came to the wrong hotel.04/09/2013
Starting when i enter the valet area. they didn't explain about the parking options and couldn't tell me much about the shuttle service. once i found the parking ...
Starting when I enter the valet area. They didn't explain about the parking options and couldn't tell me much about the shuttle service. Once I found the parking area I tired to stop the hotel shuttle to ask a question, he looked in my direction but didn't stop. Once I got into the room the TV didn't work, but they did send someone right away. The tub Was leaking it only slowed down when you turned it as hard as possible. When I went to checkout at the front desk no one asked me " how was my stay or if everything was okay ". If they offered me a 50% discount on what I paid to stay their, I still would not go back their with my family.
My LAX Go-To02/27/2013
This was my third stay at the sheraton gateway lax, and this trip officially made this hotel my airport go-to. i travel frequently in and out of los angeles ...
This was my third stay at the Sheraton Gateway LAX, and this trip officially made this hotel my airport go-to. I travel frequently in and out of Los Angeles and the service this hotel provides is by-far the most convenient. Shuttle buses run 24/7 and very frequently. I never waited more than 5 minutes being picked up or taken to the airport, so there is no need to worry about being late for a flight or standing outside the airport forever. In addition to having a full service starbucks in the lobby, they also provide starbucks coffee in-room, so you can choose whether or not you want to go downstairs and get your fix or just hang in your pj's and relax a while longer. It's not a 5-star resort, but definitely a good value for the money and super convenient.
Great gym and swim pool area12/09/2012
The location and decoration of the hotel is excellent. i choose it because i wanted to do some exercising before doing a 14 hour flight and the gym has an ...
The location and decoration of the hotel is excellent. I choose it because I wanted to do some exercising before doing a 14 hour flight and the gym has an excellent view and new machines. I also liked that it has a restaurant on site where I had a very good meal. I also enjoyed time in the lobby bar where the service was really good also. The rooms are very comfortable, and I did get a very good sleep. The only thing they haven't renovated is the bathroom, but it was very clean and well maintained. Would definitely stay there again.
Satisfied with staying.11/25/2012
Cost effective hotel. very convinient from and to the airport. shuttle bus leaves every 10 to 15 minutes.
Cost effective hotel. Very convinient from and to the airport. Shuttle bus leaves every 10 to 15 minutes.
Room was plain but clean and the bed comfortable.11/07/2012
We didn't arrive until late but were satisfied with the room. it wasn't fancy but worked for us.
We didn't arrive until late but were satisfied with the room. It wasn't fancy but worked for us.
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