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Good location and nice lobby05/20/2009
Good rooms, nice views, great lobby. i will be coming ...
Good rooms, nice views, great lobby. i will be coming back
don't choose this one!11/11/2008
Why, in a city of so many great hotels would you stay at a cheesy marriott? most hotels in the area are lower priced and you will get more of ...
Why, in a city of so many great hotels would you stay at a cheesy marriott? Most hotels in the area are lower priced and you will get more of a true chicago experience almost anywhere else. The restaurant in particular is disappointing. They are trying the trend of seasonal, local food and not succeeding. I found the menu pretentious, and the food mediocre. The one good theing here is the service. Stay at the Palmer House, the Affinia, or the Amalfi
Good stay --10/08/2008
Beautiful room and view over the city. elevators are a tad slow. restaurant pricey but staff was delightful. food was very good. hotel staff aims to please. only issue was ...
Beautiful room and view over the city. Elevators are a tad slow. Restaurant pricey but staff was delightful. Food was very good. Hotel staff aims to please. Only issue was valet parking and getting them on the phone. All questions were answered correctly. Bar was a nice diversion.
Good Hotel on magnificient mile09/08/2008
Good hotel conveniently located on magnificient mile. every thing is within walking distance like lake michigan, navy pier (or take the free trolley), water tower, eating, shopping, millenium park etc. ...
Good hotel conveniently located on magnificient mile. Every thing is within walking distance like lake michigan, Navy pier (or take the free trolley), water tower, eating, shopping, millenium park etc. Public transport easily available so don't waste money on car rental. You will also end up paying a daily parking fees as there is no free parking in the hotel. Try to get a room with a view of the magnificient mile you will also get magnificient view of the lake michigan.
I have been a loyal customer of the marriot for several years. i use it both for business & pleasure. i was very disappointed with my recent stay. i arrived at ...
I have been a loyal customer of the Marriot for several years. I use it both for business & pleasure. I was very disappointed with my recent stay. I arrived at the hotel on Friday afternoon to find that our room was not ready. I was told that we would receive a call with an hour. When we didn?t hear anything, I ended up calling call back to find out that it still wasn?t ready. This is unacceptable. We had travelled most of the day and the last thing we wanted to do was kill more time while our pre-reserved room was being cleaned. By the way, the room had a used water bottle behind the night stand and a blue towel (I presume from the previous guest) located on the coffee table. Nothing like waiting for a ?clean? room. In addition, the elevator had issues most of the weekend. The first time we experienced any problems was on Saturday morning. At which time, it took quite a while for the elevator to arrive. Once on, we actually endured ?turbulence?. I was almost ill when we arrived in the lobby. What a nerve racking and potentially dangerous experience. On Monday, the elevators were not working at all and were forced to use the service elevators. While waiting, we met several other guests on the 42nd floor who also had subpar experiences this weekend. One group had to change rooms a few times and then were spoken to very rudely when they complained. Another older gentleman ended up walking 14 floors because of the elevator issues. I really do feel that our experience this weekend was the worst I?ve had with a Marriot property. In the past, I have always valued the service that I have received at the Marriot.