Reviews
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Great location
09/25/2009I needed a location close to both the red and blue metro lines. this was perfect. it's also close to the great restaurants at dupont circle, although the hotel ...
I needed a location close to both the Red and Blue Metro lines. This was perfect. It's also close to the great restaurants at Dupont Circle, although the hotel restaurant itself offered delicious food and excellent service even at odd times of the day and evening. Room was very comfortable, clean, and quiet. No annoying sounds from adjoining rooms or hall. The bedding was extra cushy. Hotel staff were exceptionally helpful and pleasant. A computer terminal dedicated to airline e-ticket printing allowed me to check-in for my flight and register baggage the evening before departure. The 24-hour Walgreens next door also has an ATM.
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Washington DC Marriott 22nd Street NW Review
11/16/2008The check in was fast, friendly & courteous. - the hotel lobby features appeared remodeled. - the room was clean and also remodeled. - the staff was very helpful. - the location was within walking ...
- The check in was fast, friendly & courteous. - The hotel lobby features appeared remodeled. - The room was clean and also remodeled. - The staff was very helpful. - The location was within walking distance of my business visit on M street. - The price was very reasonable for DC. - The taxi ride was 15 minutes from Reagan National Airport.
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Good Location, Excellent Service
09/21/2008The hotel was very clean and the bed was comfortable. the indoor swimming pool and jacuzzi were nice. we had room service a couple of times and the food was ...
The hotel was very clean and the bed was comfortable. The indoor swimming pool and jacuzzi were nice. We had room service a couple of times and the food was good. The location was good as well. It was a short walk to the subway and to Georgetown but we felt safe, even at night. The staff was this hotel's best feature, they were great. If I did have a complaint, it would be about the television reception, some channels were clear and some were fuzzy. Although it was on a nice flat screen TV.
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Nice room, decent location
05/17/2008We used the metro system to get around rather than dealing with a car, and this hotel was about a 10-minute walk from two metro stations. not bad, but ...
We used the Metro system to get around rather than dealing with a car, and this hotel was about a 10-minute walk from two Metro stations. Not bad, but we expected to be closer. Fortunately, the weather was good, so the walks to and from the stations were not an issue. The room was very nice, including a large flat-panel TV, iron and ironing board, hair dryer, and coffee maker. There was no included breakfast, which I wish we would have known going into the restaurant. We ended up paying $10 for two slices of french toast! Way over-priced! So we didn't eat breakfast in the hotel's restaurant after that morning. The only other complaint we had is that there must be a fire station located a block or two away, because we did hear sirens quite a bit. But we apparently slept through any that sounded overnight. :) Overall, it was a pleasant stay, and I would recommend this hotel to others. Just wanted to make everyone aware of the couple flaws we found. But other than that, it was a great hotel.
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Poor Customer Service - Rude Behavior!
04/17/2008I was mislead by online agent when booking my hotel stay at the washington marriott. i was informed that a continental breakfast was included in the price. it wasn't. ...
I was mislead by online agent when booking my hotel stay at the Washington Marriott. I was informed that a continental breakfast was included in the price. It wasn't. Upon my arrival to the dining area I was informed by the rude hostess that my room wasn't on the complimentary room list for those clients who receive a "free breakfast". I asked the hostess to check with the manager. I actually saw this hostess talking with the manager. After their conversation, she attended to several hotel clients. My traveling companion and I finally got fed up and were about to leave when our waiter saw our frustration and asked us to stay. He told us that he would find out what the manager said to the hostess. Finally, the waiter came back and told us that we were not entitled to the continental "free" breakfast because we booked through online. We found out if we booked through Marriott the price would have been the same and we would have gotten the "free" breakfast both mornings. Not only was the hostess rude, but so was the manager - since he should have followed up to ensure our comfort of staying at the hotel. The entire experience lead us to never book through online or stay at this Marriott hotel ever again. We'll see that we share this disgusting experience with our co-workers and family and friends.
