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Doubletree by Hilton At the Entrance to Universal Orlando

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Important Hotel Information

  • Please note that this property charges 12.00 per day for self parking or 17.00 per day for valet (subject to change).

Doubletree by Hilton At the Entrance to Universal Orlando

5780 Major Boulevard
Orlando, FL US 32819 Map It
I Drive and Sea World and Universal

Reviews

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  • Very nice hotel

    04/15/2009

    My boyfriend and i selected a room with a view of universal studios, but we didn't get a view. first of all universal studios is a little too far ...

    My boyfriend and I selected a room with a view of Universal Studios, but we didn't get a view. First of all Universal Studios is a little too far away to have a good view of it. The pictures are a little deceiving about the view. The room we stayed in was very clean and the beds were sooo comfortable! They do charge you for just about everything they can though: parking, wi-fi and use of the computers in the lobby. I was also shocked when the charged me a $250 incidentals deposit when we checked in. One of the good things though, since we didn't rent a car, was the complimentary shuttles to Sea World and Aquatica. Great location! We were just a 15 minute walk from CityWalk a great area with plenty of restaurants and fun activities, I highly recommend Latin Quarter great food, decor, and service. We were also just a short walk from Universal Studios and Islands of Adventure. The pool was large and beautiful. Overall I was happy with the hotel and location and I definitely want to go back someday.

  • Very Enjoyable

    04/07/2009

    We were first given a handicap room where the door wouldn't close right away and the shower was a wheel in type and water would be all over the ...

    We were first given a handicap room where the door wouldn't close right away and the shower was a wheel in type and water would be all over the floor. I requested a room change and they were very accommodating and found us a different room. Hotel staff were pleasant. They are in the midst of building a new Hilton chain and were kind of pushy to get you to sit through a presentation for discounted tickets. We walked to Universal's City Walk and used the I-Trolly to get to SeaWorld, this was very convienient. TGIF resturant is right across the street. Would visit again.

  • the worst place to stay

    01/29/2009

    I had nothing but problems in this resort and the staff could care less. the pool and hot tub where closed, that was not posted on the web site or ...

    I had nothing but problems in this resort and the staff could care less. The pool and hot tub where closed, that was not posted on the web site or when making the reservation did they tell me that when I asked. The room was not cleaned when I came in. one day I went to the desk to ask for info no one cared to help me. When I was finally angry enough I went and asked for a 800 number to contact the head offices the girl gave me a phone non working number and laughed as I walked away to call it. As I promptly went to talk to management they felt it was no big deal even after calling the number them self to here it. Further more I was a Hiltion honors member for years to find out that if you don?t travel to one of their resorts every year you loose all your points. Over all I think you would be better off staying in the back of a station wagon than in this resort.

  • Undecided on whether we'd stay again

    10/13/2008

    Pro's vs. con's of our two night stay: pro's: -close proximity to universal studios -comfy bedding & nice towels -large rooms w/refrigerator and flat screen tv's. - ...

    Pro's vs. Con's of our two night stay: Pro's: -Close proximity to Universal Studios -Comfy bedding & nice towels -Large rooms w/refrigerator and flat screen TV's. -Walls seem to be soundproof -Nice view from windows -Starbucks in Lobby -Free shuttle to Universal -Nice pool w/poolside bar and hot tub Con's: -Maid service did not come. We were out from 10am to 4pm, when we got back at 4pm the maid was on the room next to us. We wanted some privacy to get ready for dinner, figuring the maid would come back after we left. Nope, she skipped our room completely. -Loud air conditioning unit -Room felt damp and muggy because of the air conditioning. Towels didn't dry and the sheets felt damp, not crisp. -Parking is 12 dollars a day when it should be free for hotel guests. Since there is a huge conference center attached, the parking area gets pretty packed. -Hotel was extremely busy with groups and lots of people just milling around. -Navigating the parking area is a big pain....you have to drive through the valet area where people stop to get out in order to get through to the lot. Overall, i'd say this hotel is good for a short vacation or business trip. I would not stay longer than a weekend in the future.

  • Great Hotel

    09/04/2008

    We really enjoyed our stay at the double tree hotel in orlando by universal theme parks, the room was clean, modern and roomy. hotel had affordable restraunts, cofee shop and ...

    We really enjoyed our stay at the Double Tree Hotel in Orlando by Universal Theme Parks, the Room was clean, modern and roomy. Hotel had affordable restraunts, cofee shop and gift store, front desk was very pleasant and helpful with any questions that we had, the only thing we did not like was the charge of * a day for parking, I feel if you are staying at the hotel they should not charge for parking, other than that we had a great experience and I would definately recommend this hotel to anyone.

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