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This hotel was great!03/07/2013
All the staff we delt with were really awsome! not too happy about the cost of the breakfast buffet though. i wanted a snack at 3am and everythign was closed, ...
All the Staff we delt with were really awsome! Not too happy about the cost of the breakfast buffet though. I wanted a snack at 3am and everythign was closed, but the fornt desk gave me extra warm cookies, they are soooo good! Close to everything, could either walk or taxi. Right across the street from Universal.
Horrible Room... Yuck!07/05/2012
Ill start off my review from the moment i checked-in... there was no wait to check-in so it was a great start. the lady at the counter could ...
Ill start off my review from the moment I checked-in... There was no wait to check-in so it was a great start. The lady at the counter could have used a little more personality but that is nothing compared to the rest of my experience. I reserved a 1 king-bed room facing Universal Studios. They did not have any King-bed rooms so they gave me a 2 Queen-bed room with the Universal view and "upgraded" me to the corner room... I think I should have turned that "upgrade" down. The room was DISGUSTING!!! It smelled like pure humid and mold, the floor was stained every way possible, the bath tub has stains, the air vent in the bathroom had aged dust, the iron stained my friends shirt, the beds felt moist, the sheets were like of a shower curtain, and one of the beds leaned to one side. Overall, I will NEVER EVER stay at this hotel again. I was exrtremely disappointed. I was just happy it was only for one night.... one sleepless night.
nice hotel with friendly staff05/31/2012
The bell service was quite nice. he gave us helpful tourist information. the hotel was pretty nice. i've been to cleaner and nicer ones for the price range. the ...
The bell service was quite nice. He gave us helpful tourist information. The hotel was pretty nice. I've been to cleaner and nicer ones for the price range. The free oatmeal chocolate chip cookies are warm and yummy! I wish I got them more often. My only real complaint is that the Universal representative took forever or was just MIA so service at the concierge was slow. Also, buy your own water. Their large water bottles were $4 and when we went to 7eleven, it was $1 for the same size. And.......they said we got a prize. It took us several days to redeem it. The lady said it was supposed to be a shopping bag but they ran out for the day. The next day, the guy just gave us a stash of booklets which were also on the concierge stand...most unique gift ever don't you think?
The love this hotel for the staff and the conveience to Universal04/11/2012
I always love staying at the doubletree. the staff makes you feel welcome with a smile and a warm cookie. i arrived early for my room and they made sure ...
I always love staying at the Doubletree. The staff makes you feel welcome with a smile and a warm cookie. I arrived early for my room and they made sure to accomidate me. The room was large and clean. Very little noise in the halls. Staff so very helpful. My key didnt work and within 10 mins I was in my room and all I had to do was stand there!. The only downside of my trip was because it was a holiday weekend the shuttle buses were not running and I had to walk back and forth to Universal it is a good 20mins back and forth. I would highly reccomend this hotel to anyone.
The hotel is within walking distance from the entrance to universal/islands of adventure or less than $5 cab ride. for $1.50, one can use the trolley which stops ...
The hotel is within walking distance from the entrance to Universal/Islands of Adventure or less than $5 cab ride. For $1.50, one can use the Trolley which stops at the side of the hotel, for a 10 minute ride to the Outlet Mall. The staff was friendly and helpful. Great place to stay.
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