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Not what expected09/17/2012
Had an engagement in hollywood area and needed a hotel close to proximity for one night. was please with online reviews and hotel met requirements. while price was a bit ...
Had an engagement in Hollywood area and needed a hotel close to proximity for one night. Was please with online reviews and hotel met requirements. While price was a bit high I realized it was due to location. However, upon check-in hotel did not have reservation on correct dates, they had me arriving on a certain day and leaving the previous day which is entirely impossible. While the matter was fixed I was made to feel as if it was an inconvenience for staff to rectify mistake and actually thought I may end up scrambling for another hotel. I had paperwork with reservation and accurate dates, but staff was still insisting that my reservation was for next day. Once straighten out and given a room I just wanted to relax before show that evening. Room was less than adequate, much in need of a update which is a shame because it seemed to be simple things that if kept up would have made stay more pleasurable. The hallway carpets looked like they hadn't seen a cleaning in a while. Room was old & in much need of a massive scrubbing and fresh paint. Valet staff & Bellhop who also doubles as shuttle driver so if he's busy you're out of luck. Best thing was it was quiet for the area I think this was partially due to there being no dining facility or bar in hotel.
Always a great stay06/18/2012
I travel for work and the grafton is always a reliable place. wish the bar had been open, but there are a few great places only feet away that are ...
I travel for work and The Grafton is always a reliable place. Wish the bar had been open, but there are a few great places only feet away that are perfect. I'll definitely stay there again.
This hotel was perfect for our vacation. The location couldn't have been better.05/19/2012
The grafton was nice and clean and modern. the staff was extremely courteous and professional. our room was on the pool and fitness room level, but we were pleasantly surprised ...
The Grafton was nice and clean and modern. The staff was extremely courteous and professional. Our room was on the pool and fitness room level, but we were pleasantly surprised with the quiet environment. The pool was beautiful, as in the hotel pictures. It is a salt water pool, so no chlorine smell. A beverage bar is available most of the day with coffee, hot water, iced tea and iced water. There is a balcony with seating off the lobby which overlooks the pool. The room was not one of the really cool ones, but very nice with a very Hollywood feel to it. The room's amenities included a nice size closet with items to make you feel at home, large dresser and tv, desk and Aeron style chair. They provide a variety of drinks and snacks, bathrobes and even a bath toy for the little one. These are all listed on a price sheet, should you be tempted to take or partake of any of it. You can bring food and drink in though. There is a fridge, but no microwave. We enjoyed our stay at The Grafton, and if we see a similar deal the next time we go to LA, then we will definitely stay there again!
The hotel well located, right spot for walking around! the room was comfortable, very clean and everything brand new! will come back!!
The hotel well located, right spot for walking around! The room was comfortable, very clean and everything brand new! Will come back!!
Good hotel if you get a discounted price04/20/2012
Decent hotel for this part of town- could definitely use a good sprucing up- paint carpet etc. also, lose the supermodel aspect of decoration. a little embarrassing... nice staff, especially ...
Decent hotel for this part of town- could definitely use a good sprucing up- paint carpet etc. Also, lose the supermodel aspect of decoration. A little embarrassing... Nice staff, especially the valets.