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Cheaper than the Sheraton, and it shows05/06/2013
The hotel was fine for my purpose - traveling alone for a conference across the street. if i were with my family i would have been disappointed; the pool is super ...
The hotel was fine for my purpose - traveling alone for a conference across the street. If I were with my family I would have been disappointed; the pool is super tiny.
Comfortable and quiet stay03/25/2013
Stayed here during a conference at the hyatt. room was very large and clean. extremely quiet, though the hotel was quite busy. very comfortable beds. staff exceptionally nice, front desk ...
Stayed here during a conference at the Hyatt. Room was very large and clean. Extremely quiet, though the hotel was quite busy. Very comfortable beds. Staff exceptionally nice, front desk offering late checkout easily, concierge getting a microwave brought to my room at no charge so I could heat up food for lunch, and a very kind waiter walking from the meeting rooms over to the Einstein bagels on site to get me a specific request (I thought he was just going to get more of a certain bagel type from the kitchen . . . ). Pool area small but pleasant. Excellent exercise room with lots of equipment. Restaurants on site all reasonable food-wise, and Networks was awesome at getting me some food to go, including beer (avoiding room services charges)! Nice lobby and conference rooms. Convenient downtown location, close to airport. Appreciated easy checkout and Fastboard computer making boarding pass printing super easy. Did not bother to pay for internet ( $15/day!) because easy to use in lobby, conference area, and restaurants. Some nitpicky negatives that someone paying more for this room might want to reconsider (don't know that I'd spend $200-300 for this hotel, but it was great for the conference rate I got): rooms on the inside of the hotel do not have an outside window but rather one that looks into the hall, no natural light and an overall poorly lit room was a little depressing. The set up of the room a little odd: TV in a corner not in front of the bed, there was a little bar area complete with sink, but the mini fridge was in the TV cupboard on the other side of the room, and the bathroom was tiny given the scale of the room and the huge closet. Bathroom fan also very loud. None of these things particularly bothered me, but again, might if I were paying more. Perhaps not an issue in the rooms with windows. Overall a very pleasant, comfortable stay.
Good locatione for walking to the Suns's game.02/08/2012
Perfect location for a sun's game and the revolving restaurant is great.
Perfect location for a Sun's game and the revolving restaurant is great.
Good Hotel In Downtown Phoenix11/24/2011
A really nice hotel with a balcony in dowtown phoenix. no complaints except the price. room was wonderful, clean and just what i needed for a night. nice view of ...
A really nice hotel with a balcony in Dowtown Phoenix. No complaints except the price. Room was wonderful, clean and just what I needed for a night. Nice view of Downtown Phoenix from the balcony.
Pay DOUBLE for internet; $$$ parking; poor value for price10/26/2011
This is a clean and nicely designed hotel. but for what you pay, you get very little value beyond pretty decor. the stingers are internet and parking. internet: you'll ...
This is a clean and nicely designed hotel. But for what you pay, you get very little value beyond pretty decor. The stingers are internet and parking. INTERNET: You'll pay $12.40 per 24 hours for EACH DEVICE. I logged into the hotel's wi-fi on my laptop and my phone. That meant two internet service charges each night: Almost $50 for a 2-night stay! I think it's ridiculous these days to have to pay for internet at my hotel. Cheap hotels don't charge for it -- why should a premium hotel? And they ding you again if you want to use wireless on your phone? PARKING: You have 3 options. Valet parking at the hotel is $27 a day! Self-park in the garage next-door is $12 per exit. So if you aren't planning to go anywhere once you park, that's what you'll pay. But if you even make one excursion, you're up to $24. Alternately, they'll sell you an unlimited in/out pass for $19 a day, but it has to be for every day of your stay. Park on the street? Not really an option. Phoenix meters charge up to 8PM on weekends, are $1.50 an hour, 2 hours max and only take coins. In the end, I paid more than $100 for parking and internet for a 2-night stay, arriving late Saturday and leaving Monday. Beyond that, the rooms are small, have no mini-fridge or mini-bar, no robes, the beds are OK but nothing special -- basically none of the things you'd expect as "premiums" for a premium hotel. So like I said -- the decor is very pretty. And the room was very clean. And you're in downtown Phoenix. And all added up, doesn't justify what you pay. Come hang out in the lobby, then go stay somewhere else where you get a better value for what you pay. Hyatt, you need to step up your game.