Important Hotel Information
- Please note: Lockwood will be serving their menu in the lobby beginning March 24, 2013 through April 7, 2013 as the restaurant undergoes renovations.
The Palmer House Hilton
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from $144.00 USD
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Reviews
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Excellent Hotel to stay at, very customer friendly.
08/14/2012Although we were part of a tour package, so i don't know exactly what portion of the total cost was this hotel, they couldn't have picked a better ...
Although we were part of a tour package, so I don't know exactly what portion of the total cost was this hotel, they couldn't have picked a better hotel to stay in. We were there only 2 nights but could have stayed much longer with no problem, one thing I did not see in the description is that they do have a pool, I'm sorry I wasn't prepared with a bathing suit to be able to use it.
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Great staff and service. Super clean room.
08/10/2012Stayed here during lollapalooza weekend. the hotel was super crowded but the staff was excellent and even upgraded our room without notice. it's an old hotel, so some of ...
Stayed here during Lollapalooza weekend. The hotel was super crowded but the staff was excellent and even upgraded our room without notice. It's an old hotel, so some of the rooms are a bit dated and the walls are a little thin, but the overall quality is still great.
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Grandiose public spaces worth a look
08/01/2012As a historic building this hotel is well worth a visit. the public areas are magnificent and the redo of restaurants is very well done. our room was large but ...
As a historic building this hotel is well worth a visit. The public areas are magnificent and the redo of restaurants is very well done. Our room was large but we had a problem with the plumbing in the bathroom and when we brought it to the attention of the staff they offered no compensation. When I asked if my drycleaning bill for ruined clothes (left on the bathroom floor) would be covered the gentleman at the desk had to check first with "management" to see if they would agree to it. They did in the end however I would have liked had they taken a more proactive stance initially. The steep fee for parking, $61, was a bit much but you almost have to expect that unfortunately in the city.
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Good, but a little cramped
07/25/2012If i could have stayed in the hotel lobby my entire stay, this would be a glowing review. unfortunately, my king-sized bed did not come in a king-sized ...
If I could have stayed in the hotel lobby my entire stay, this would be a glowing review. Unfortunately, my king-sized bed did not come in a king-sized room. Accommodations were tight, and trying to step out of the shower when the bathroom door was open was next to impossible. I've had great stays here, as the beds are comfortable and the exercise room is second to none. But I don't think I'll ever book a king bed at the hotel again.
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The lobby and bar was a 5*, room more like a 3*
07/25/2012The lobby is beautiful, definitely 5*. they kept the great old look hotel with the all the ornate details. the bar and lounge was very nice. i checked in with ...
The lobby is beautiful, definitely 5*. They kept the great old look hotel with the all the ornate details. The bar and lounge was very nice. I checked in with ease considering there was a large line when I arrived. I arrived to my room and it's very small, more like a 3*, no way a 4*. They may have remodeled and up-graded by changing the carpet, window treatment, added some new furniture and it's apparent with the flat screen TV, but the overall room was tiny and cramped with everything in there. The room was just very small with barely any room to maneuver in there with a medium sized suitcase. I had the room to myself and it felt very tight. I will say that any complaints I had with a runny toilet or anything else was fixed immediately by someone which I definitely appreciated. As long as your there to ONLY sleep in your room and not relax a little, the room will be just fine.
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