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The Kensington Close Hotel and Spa

The Kensington Close Hotel and Spa

Wrights Lane
London, GB W8 5SP Map It
London Area :West London

Reviews

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  • not the best

    04/08/2010

    You should assume that the rooms are small....thats just the way european rooms are. they were clean and the window had a good view of the streets. its close ...

    You should assume that the rooms are small....thats just the way european rooms are. They were clean and the window had a good view of the streets. Its close to the tube and some good restaraunts which youll need because the hotels food stinks. The staff is rude and by rude I mean not helpful and unaccomodating. I expect to get the American hating attitude by some outside of the hotel but not in...

  • Kensington Close Hotel Review

    07/09/2007

    The staff in general are rude. the only person who was a pro was the conceirge. no one else smiled or seemed to care about service. i only ate one ...

    The staff in general are rude. The only person who was a pro was the conceirge. No one else smiled or seemed to care about service. I only ate one meal there - a continental breakfast that was over priced for what was offered.

  • It was o.k.

    12/28/2006

    Concierge was very helpful, taxi's are just outside and that was nice. the rooms were very small i shared w/my daughter, she practically had no room to get ...

    Concierge was very helpful, taxi's are just outside and that was nice. the rooms were very small i shared w/my daughter, she practically had no room to get around her bed. We requested no house cleaning just fresh towels as i always clean up after myself and housekeeping was very upset by that and on last day, began harassing us to get into the room long before check out. food was expensive but found a nice little place right up the street about 5 min walk away.

  • Ouch! That bed hurts!

    07/13/2006

    The ""full english breakfast"" at the hotel was the same everyday. housekeeping was poor. i traveled with my 2 young boys and their messes of wrappers on the floor, leftover ...

    The ""full English breakfast"" at the hotel was the same everyday. Housekeeping was poor. I traveled with my 2 young boys and their messes of wrappers on the floor, leftover juice in a glass, etc... were never cleaned up. During our entire stay the room was never vacuumed; glasses and toiletries were never replaced. The real icing on the cake was when I sat on the bed and a mattress boxspring wire broke through the fabric and poked my leg. Housekeeping said they took care of it but their response was pretty apathetic. After that experience, I don't think I would stay here again.

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