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The hotel was in a convenient location for the planned activities we had. the decor was dated and the breakfast buffet was marginal. however the hotel was clean and staff ...
The hotel was in a convenient location for the planned activities we had. The decor was dated and the breakfast buffet was marginal. However the hotel was clean and staff was helpful.
This is one of the nicest hotels we have stayed06/07/2012
We felt like we were on a vacation. the atmosphere is like no other hotel we have stayed in. very peaceful waterfalls and ponds. my son loved the pool. breakfast ...
We felt like we were on a vacation. The atmosphere is like no other hotel we have stayed in. Very peaceful waterfalls and ponds. My son loved the pool. Breakfast was awesome. Everything was fresh and good tasting. We will return.
This was the best experience I have had with any hotel chain.05/17/2012
This hotel was easy to find. the front desk was very freindly. the room was exceptional. the pool area was very clean. the breakfast was very good, although they didn' ...
This hotel was easy to find. The front desk was very freindly. The room was exceptional. The pool area was very clean. The breakfast was very good, although they didn't seem prepared for the crowd that was there. I have never paid this much for a room anywhere, but it was well worth the money. We are planning a trip in November to Florida and will probably try to book a room going down and coming back.
Excellence and Reliability02/07/2011
As always, embassy suites provided us a wonderful one week stay. apart from being well located to the cincinnati area, es maintains a high standard of quality and customer service. ...
As always, Embassy Suites provided us a wonderful one week stay. Apart from being well located to the Cincinnati area, ES maintains a high standard of quality and customer service. During our five day stay at ES, we felt pampered in our two room suite; luxurious, comfortable, impecably decorated and clean. In fact, on several occasions the staff went out of their way to see to our needs. The manager's happy hour and the full cooked to order breakfast not only add to the economy of ES but is probably one of the best services provided in the hotel industry. The cooked to order breakfast along with a well-stocked side buffet and the snacks and drinks served during happy hour are enjoyed by all the guests at no additional charge. We continue to stay at Embassy Suites over any other hotel chain in the U.S. Thank you Embassy Suites!!
We stay here EVERY YEAR and have for MANY YEARS!11/18/2010
Reading some of the other comments made me laugh. this hotel is a quality one that we've come back to for over 10 years. there is noise at times ...
Reading some of the other comments made me laugh. This hotel is a quality one that we've come back to for over 10 years. There is noise at times in the atrium, but that is quieted down by 11 p.m. on most nights. The hotel staff will bend over backwards to fix any issues you might think you have. The staff at the personalized breakfast every morning is amazing. They treat us like family each time we come! The rooms are clean if you ask them to do so. We only have had a few issues with them rushing the maids to finish quickly. When that happens I call the front desk and we are taken care of. This is our home for literally 2 weeks a year and we will not stay anywhere else. The cost is fair for what we get and the security is high here. The staff is friendly and works hard to accommodate all needs if informed of them in a timely manner. The only 2 drawbacks are the advertised refrigerator/freezer. The freezer doesn't work so don't plan on keeping anything frozen. The TV's are a bit older but - honestly are you staying at a hotel for TV or for activities near the hotel? I highly recommend this hotel for anyone traveling. We see the same folks[families, business, couples] here year after year so - they must be doing something right!