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Comfort Inn and Suites

Comfort Inn and Suites

2341 Shallowford Village Dr
Chattanooga, TN US 37421 Map It
Chattanooga

Reviews

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  • would not stay again

    07/25/2012

    Overall cleanliness not up to par. elevator appeared to have never been cleaned along with hallway carpets.

    overall cleanliness not up to par. elevator appeared to have never been cleaned along with hallway carpets.

  • Nice hotel but the desk staff was terrible with customer service.

    04/12/2011

    The hotel and room were nice. it needs more directional signage for parking because its difficult to figure out upon arrival. when we checked in there were 3 customers in ...

    The hotel and room were nice. It needs more directional signage for parking because its difficult to figure out upon arrival. When we checked in there were 3 customers in line with 1 person at the desk. By the time it was our turn to check in the clerk was flustered. I asked one question during check in, "where is the ice machine",and he just pointed in a direction. I credited it to the work load but when I asked the morning desk clerk a question about internet service they were the same way and not very helpful.

  • Just O.K.

    08/07/2010

    Our room was clean, but nothing special. the door to our room stuck and only my teenagers were able to get it opened. the pool was right next to the ...

    Our room was clean, but nothing special. The door to our room stuck and only my teenagers were able to get it opened. The pool was right next to the road and parking and was not too clean so we didn't use it.

  • Mediocre

    05/18/2009

    We stayed here because they have 2 queen beds in their room and we had a large party that we needed to accomodate in multiple rooms. their rooms are well ...

    We stayed here because they have 2 queen beds in their room and we had a large party that we needed to accomodate in multiple rooms. Their rooms are well equipped with big-screen TV's, Microwaves and refrigerators. They have some significant technical issues and complete lack of concern about them from the staff. Their room keys mysteriously quit working - 6 keys on this trip. Their elevator quit working twice on this trip - 2 consecutive days and the response from the desk person was ""yes we know"". When I told her we had a handicapped person on the 3rd floor that would have to use the stairs and asked when it would be working she nonchalantly answered well the technician gets in at 8 so sometime after that. I will not be staying here again!

  • enjoyed the stay.

    04/29/2009

    I really enjoyed the stay here. 2 level parking was convenient. very close to restaurants. room was clean and neat. nice staff, and housekeeping didn't knock on the door ...

    I really enjoyed the stay here. 2 level parking was convenient. Very close to restaurants. Room was clean and neat. Nice staff, and housekeeping didn't knock on the door at 8am like they do at most places... The only downfall is that many rooms (mine was one) face the lobby. It's a circular building design. When other loud travelers are checking in or socializing in the lobby, the sound tends to travel. Overall, I would definitely stay here again.

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