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Good & Bad06/28/2013
Our stay was from june 25, 2013 until june 27, 2013. we'll start with the bad first before moving on to the good, so read the whole thing. it ...
Our stay was from June 25, 2013 until June 27, 2013. We'll start with the bad first before moving on to the good, so read the whole thing. It does get better. The Bad: The elevators seem to be in need of some major updating. The doors will close on you and seem to lack the safety feature/censor of opening back up if the doors come in contact with an object. The wall between the bathroom and bedroom seemed like it was duct taped and painted over. It was very spongy, and if I had wanted to, I could have put my whole hand through it. The walls also felt sticky, like they had recently been painted, or it may have been the humidity. There was also something splashed on the TV screen. The bathroom looked like it had been hastily remodeled, and no tub; shower only. Also, DO NOT EAT at the Brothers Bistro, the restaurant inside the hotel. Absolutely horrible service and no customer service skills whatsoever. My wife ordered an NY strip steak with a side salad, daughter ordered chicken fingers and fries, and I ordered the crab cake sandwich. Wife's salad arrives along with my daughter's entree and my entree. No steak. Oh, and I had a bonus item on my plate: a hair! Brought to the attention of the waitress...oh well, she doesn't care. Nothing she can do about it. It could have been one of my hairs. (My head is shaved!) We are done eating and my wife has no steak. Since the waitress wasn't coming to me, I go to her. When I started to complain, she says the kitchen is backed up. (There were maybe 2 other tables besides us.) And the 2 kid-chefs in the kitchen turned around and started laughing at me. At that point, I lost it. I said bring us our check sans steak and we're leaving. Then she wanted to plead with me to take and pay for the steak. Um...no dice. No thanks. Don't want the extra special sauce you're going to add to it now. So...in a nutshell, the restaurant is horrible! Skip it!Â OK Now the GOOD: We arrived at 10:30 AM, well before the designated check in. Plan was to park in the hotel garage and head to the beach until check in. First, I wanted to stop at the front desk and make sure it was OK to park. The very kind woman says yes it is, and let me just check on your room, it might be ready. Lo and behold it was ready, and she allowed us to check in four hours early! Awesome! Our room was clean, with an abundance of pillows. AC blew nice, cold air. Fridge and microwave were both clean. We didn't know we'd have a balcony, which was very nice! Our "no view" room actually did have a view. Stepping out on the balcony and looking left, we had a very nice view of the ocean. The hotel is right on the boardwalk, which was so nice to just step out of the building and onto the beach. We would stay here again, just not eat at the restaurant!
hotel room was excellent and the city too the store were close due to weather th04/06/2012
Excellent hotel and good price what else could i said about this place i recommended so go for ...
excellent hotel and good price what else could i said about this place i recommended so go for it
clean and nice bar area with ocean frontage02/22/2012
Off season, but still really nice to be on the water.
off season, but still really nice to be on the water.
Very good experience11/16/2011
Great location / staff was wonderful/excellent view/ will visit ...
Great location / staff was wonderful/excellent view/ will visit agian
The location of the hotel is fantastic. the parking was fine, and the room itself was clean and nice, though a bit smaller than most other hotels i have been ...
The location of the hotel is fantastic. The parking was fine, and the room itself was clean and nice, though a bit smaller than most other hotels I have been to. The problem was the pool and hot tub areas and the side entrance. I stayed 2 nights, and the indoor pool was nearly frozen each night. The pool room itself was near freezing. The hot tub was not even lukewarm, it was just as cold as the pool. Though the staff was nice about it, it did not get fixed when we were there and that was the main reason we went there. The side entrance door was not working and many times was left propped open. Not only was it not safe at night on the ground floor, but it also was very cold. The manager did give us a discounted price for the second night, making it a little better. The view was ok. Overall we still will not be coming back, because according to the staff, the pool has always been that cold.