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The Windsor Suites

The Windsor Suites

1700 Ben Franklin Parkway
Philadelphia, PA US 19103 Map It

Reviews

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  • dates were mixed up -equalling added expense

    11/29/2012

    The room neber did get warm exception last night. sink would not ho;d water- items missing from car- one of two restaurants closed for most of four day stay. ...

    The room neber did get warm exception last night. Sink would not ho;d water- items missing from car- one of two restaurants closed for most of four day stay. One desk person very nice another not nice at all

  • Started off a disaster but it got better

    11/07/2012

    I planned this trip with my sister weeks in advance and i requested a dvd player in the room. i was told by multiple people it would be there when ...

    I planned this trip with my sister weeks in advance and I requested a DVD player in the room. I was told by multiple people it would be there when I checked in and then (when I checked in and there wasn't one) it would be 'right up'. I got in the hotel room which I booked specifically because it had a kitchen and the stove was broken...not only was it broken but it started spewing natural gas and the smell was HORRIBLE. They worked on it for HOURS while my sister and I were in the room and they refused to switch us to a different room. Once it was fixed though, our stay was okay. The valet service was good. I felt very safe with my car somewhere and the price of the parking was less than in a lot. This was also close to everything, transport, shopping, Starbucks...I was happy overall.

  • Loved staying here!

    10/18/2012

    My husband and i got married and went downtown to stay at this hotel -- we arrived in our wedding garb (my wedding dress and his tux) and upon arrival, they ...

    My husband and I got married and went downtown to stay at this hotel -- we arrived in our wedding garb (my wedding dress and his tux) and upon arrival, they upgraded our room. We only wanted a one bedroom, but we got a full apartment (a kitchen, dining room, living room, two bathrooms, and two bedrooms) -- more than what we needed. We also went out to eat at Davio's (an italian place) a few blocks down which was incredible - also recommend. Unfortunately we didn't know the pool was outside, so although it's a neat idea to have it on the rooftop, we were disappointed that it wasn't covered up. But I'm sure it's great for warm weather. Completely recommend.

  • I would live in this hotel

    09/06/2012

    I was there for the made in america festival 3 nights which was only like 4 blocks away thank god! the hotel was great it was a walking distance to ...

    I was there for the Made in America festival 3 nights which was only like 4 blocks away thank god! the hotel was great it was a walking distance to everything. we had olive garden a few blocks down , ruby tuesdays, and also found this great late night burger spot called 500 (best burger ever!!) theres a wawa around the conner from our hotel which made it convenient to purchase few stuff to pack in our fridge .. our room was a renovated room it had a kitchen that came in very handy every time we wanted to warm up our leftover ;)... the only thing that was a bit annoying was the room service lady who kept waking us up at 9am to clean our room ... we are not morning people specially being tired from walking around the festival all we wanted was to sleep.. she would knock for about a minute and then open the door really annoying! ... I think our last night she got the point and she just ask me if I would like for her to come back later and just left me fresh towels. Overall the hotel was great we went to Murphys downstairs to get drinks and went straight to the roof top pool had our lil party :) by the way the view from the roof top is pretty cool.

  • Poor housekeeping, poor internet connection, good location

    08/15/2012

    Housekeeper never came to make up my room the first day i was here, so i called to check when they will make up my room the second day, and ...

    Housekeeper never came to make up my room the first day I was here, so I called to check when they will make up my room the second day, and they had no idea. I'm not asking them to give me an exact time, but I do want to plan ahead so that I won't be in the room when they are. Otherwise, I will have to leave the room again. The person who's in charge of housekeeping was not helpful or polite. Also, the free "high-speed" internet very often lost connection. Other than the location and the nice appearance from the outside, this hotel has nothing to offer.

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