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My experience at Sheraton Waikiki05/03/2010
I stayed at the sheraton waikiki, april 2010, the hotel was clean and the location great especially if you get an ocean view. the bathroom had water damage on the ...
I stayed at the Sheraton Waikiki, April 2010, the hotel was clean and the location great especially if you get an ocean view. The bathroom had water damage on the ceiling, but besides that the hotel was excellent.
Best family hotel in Waikiki05/03/2010
Last summer, our family of four visited hawaii and stayed at this newly renovated sheraton. we've stayed in several hotels in hawaii but, as we prepare for this year' ...
Last summer, our family of four visited Hawaii and stayed at this newly renovated Sheraton. We've stayed in several hotels in Hawaii but, as we prepare for this year's trip, we know we'll be staying at this Sheraton Waikiki again. We've stayed at hotels from the foot of Diamond Head (New Otani) to the end of the Waikiki strip (Hilton Hawaiian Village) and the location of this Hotel is the best. It's right in the heart of everything, BUT, it's sheltered at the end of a long drive and to one side of the Royal Hawaiian. This makes for a great location but also quiet and hidden from the hustle and bustle of the main drag. The lobby is fun from start to finish, beginning with a turtle sculpture that our daughters loved, through to a nice Koi pond, shopping, and opening onto two pools. We enjoyed the food, too--from a counter cafe (Peets) to beach-side lunches (Rum Fire) to dinners atop the 30th floor (Twist). Of all the hotels we've lodged with, this property had the nicest room. It was newly renovated, really, big, had two balconies, and nice amenities like a refrigerator and flat-panel TV. It was really amazing. Even little touches like vending machines, ice maker, and even a laundramat easily satisfied our smallest whim. Best of all (at least according to my wife and kids) was the amazing Resort Pool. It had two slides (big and small), a water fall, two pool areas, two hot tubs, and even an area that was only ankle-deep or so for the smallest children. You can eat at the pool or connect right to the beach easily. We had a great time at the Sheraton Waikiki and won't hesitate to go there again.
Great hotel but the walls are thin and you could hear all the noises that next door guests are making. the hotel provided excellent services from front desk, room service, ...
Great hotel but the walls are thin and you could hear all the noises that next door guests are making. The hotel provided excellent services from front desk, room service, restaurant, and pool. Thanks so much to Lee by the pool he did an excellent job, I appreciate his kindness. Thank you also to Eugene the beach concierge, he is the right guy for this job, well done! Can't forget Yolanda for cleaning our room, a big thank you. The bed is comfortable with a lot of pillows that you didn't have to ask for, need a little dining table in the room so you're not eating on the bed when you don't feel like going out for dinner. I rated the security bad 'coz somebody took my beach bag at the pool in the morning and reported it to the security and I did'nt hear anything from them, my husband was upset that our Bahama beach bag is gone and that you can't replace.
Beautiful hotel, amentities are wonderful. there was a lot of construction happening during our trip, wish i knew in advance. there was also a "private" corporate event during our stay ...
Beautiful hotel, amentities are wonderful. There was a lot of construction happening during our trip, wish i knew in advance. There was also a "Private" corporate event during our stay that had a live band playing outside until 2am, not relaxing! Otherwise the hotel is beautiful and right in the heart of the city. Just check ahead about special events that might be happening during your stay.
Not nearly the quality I expected09/25/2009
Let me first say that this was the first time i was in honolulu, so maybe my expectations were too high, but this hotel failed to satisfy me at almost ...
Let me first say that this was the first time I was in Honolulu, so maybe my expectations were too high, but this hotel failed to satisfy me at almost every turn. First, if you are contemplating getting a room here you should understand that, at the time of this writing, they have renovated rooms, and unrenovated rooms. The "revnovated" rooms are... ok. Not what I would have expected from a beach-front Sheraton, but ok. The unrenovated rooms -- forget it, unless you like staying in a room with stained carpet and decor and electronics that are circa 1975. Second, at the time of this writing, there is construction going on. Should you venture into the lobby/shop area, you are likely to be greated by the sound of jackhammers breaking concrete. Third, when we asked about upgrading our suite to a renovated one (not necessary, but the 19" tube television was annoying me -- seriously), I found it impossible to get a straight answer. There always seemed to be two messages in the response when asked the simple question "Are any renovated suites available? Those messages were 1) not many, if any, and 2) even if there are any, they are very expensive so why are YOU bothering to ask. I don't *think* I looked poor, but who knows... Room service and lceaning was adequate, if not as timely as I would have liked. Food downstairs (particulary the breakfast buffet), was pretty good -- as I think a $ person breakfast should be. All in all, I was left quite surprised that this prime real estate, run by a huge name in hotels, wasn't home to a more modern, upscale, service-oriented exprerience. I would not stay there again.
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