Reviews
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Never again
07/26/2010Where should i begin. i had a confirmed, prepaid reservation. called to see if i could check in early was told no because they had been sold out the night ...
Where should I begin. I had a confirmed, prepaid reservation. Called to see if I could check in early was told no because they had been sold out the night before and should come after 4 PM. Arrived at 4:30, 7:30 still waiting, attendant said it would be 15 minutes as they were cleaning room(at 5PM!) Bellman came in and yelled at me YOU Can't Leave your car there Clerk ignored us and had to speak to someone else.!Finally 8 we got our room, was supposed to be 2 doubles but got a king and a cot. No towels, no mini bar. Was told nice room with a view, but a view of the highway, road noise all night and room shook when trains went by.Got a bill in AM for prepaid room, which I had been told would be complimentary because of our long wait etc. Breakfast was expensive, eggs and bacon were ice cold. Hallways were dingy and smelled. Location great, but that's it. By the way I travel lots and have never written a bad review, this should be a two star hotel.
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So disappointing!
06/20/2010We are staying in the l enfant right now as part of a family road trip. i pride myself as one who really tries to get good quality for their ...
We are staying in the L Enfant right now as part of a family road trip. I pride myself as one who really tries to get good quality for their money...and I failed by booking here! It is really a run down hotel which is about 20 years overdue for a renovation. My 3 children walked off the elevator en route to our room...and said "It looks and smells like a nursing home". The mood did not improve when we opened our doors to our room...peeling wallpaper, outdated lighting, lovely view and sounds of a train below! One shining star was our nigerian waiter Bart in the American Grill we really had a lovely meal with terrific service. In closing I have never cut my stay short due to hotel conditions... but after writing this review I will begin searching for another hotel for our second night in DC.
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1st Overnight in DC
05/31/2010Aside from dealing with rude parking garage attendants when we first arrived, we had a wonderful time at this hotel. all the staff we interacted with were warm, welcoming, and ...
Aside from dealing with rude parking garage attendants when we first arrived, we had a wonderful time at this hotel. All the staff we interacted with were warm, welcoming, and professional. We arrived five hours prior to the posted check-in time, but were allowed to go to our rooms as soon as we arrived. The rooms were clean and spacious. The decor in the bathrooms was slightly outdated, but clean and well maintained. We stayed on the 12th floor, which is the same floor as the rooftop swimming pool. The kids were thrilled to see we could walk directly outside and to the pool from our room. The proximity to the mall cannot be beat. Learning to navigate the Metro was a breeze, and the station connected to the hotel made exploring DC a pleasure. My only complaints - as a smoker (from the mid-west) I was surprised to find out that smoking was only allowed outside in the front of the hotel. It was somewhat frustrating having to travel from the 12th floor every time I wanted a cigarette. Also, it would have been nice (having the kids with us) if there had been a mini-fridge in the room. All in all we were very pleased with our experience and would highly recommend the L'Enfant Plaza to anyone looking for a reasonably priced, quality hotel with easy access to the highlights of DC.
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Great Family Trip
04/22/2010Stayed at the hotel for a family trip. the location couldn't be better, 1 block from the mall and the monuments with a metro stop in the basement for ...
Stayed at the hotel for a family trip. The location couldn't be better, 1 block from the Mall and the monuments with a Metro stop in the basement for easy access to the rest of the city. The hotel staff was very friendly and were very eager to ensure we had a great stay. The room was large and had a great view. The beds were extremely comforable. The restaurants were good and reasonably priced for a large city. Would definitely reccommentd this hotel for a family trip to our Nation's Capitol.
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great location
04/10/2010No need for a car, even from reagan airport. rooms were comfortable and clean. older hotel with decor of such. understaffed for combination of cherry blossom festival, easter and spring ...
No need for a car, even from Reagan Airport. Rooms were comfortable and clean. Older hotel with decor of such. Understaffed for combination of Cherry Blossom Festival, Easter and Spring Breaks.
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