Travel Reservations Center
Book Online or By Phone

Arizona Biltmore, A Waldorf Astoria Hotel

Arizona Biltmore, A Waldorf Astoria Hotel

2400 East Missouri Avenue
Phoenix, AZ US 85016 Map It
Phoenix Neighborhoods :Central Phoenix and Downtown

Reviews

Write a Review
  • Not the best for business trip

    07/25/2013

    We were in phoenix for business. my coworker and i each had a room in one of the villa buildings. we didn't like that there was no convienent parking ...

    We were in Phoenix for business. My coworker and I each had a room in one of the villa buildings. We didn't like that there was no convienent parking that was anywhere near our building. We had to walk either through a pool area or wind through the resort to get to our building. We got lost multiple times. With coming and going multiple times a day, this got old quick, especially with the heat and humidity. The rooms were nice and clean but a little outdated. I liked the patio a lot though. I was most annoyed that there was no coffee pot in the room. There was a loaded fridge with all types of drinks and several snacks on the dresser, but no coffee pot. I would have gladly paid for the coffee if I had made it. I would consider staying at the resort on a family vacation but probably wouldn't stay here again for business trips.

  • Not Really 5 Star!

    07/10/2013

    The arizona biltmore continues to bill itself as a 5-star resort.  while the grounds and architecture are superb, the rooms are badly in need of renovation and the housekeeping ...

    The Arizona Biltmore continues to bill itself as a 5-star resort.  While the grounds and architecture are superb, the rooms are badly in need of renovation and the housekeeping staff misses lots of things.  We had an empty TP roll that was taken off the holder and the holder left separated and no roll replacement; a wastebasket was left on a chair; one of our party requested towels and received 1 towel and 20 washcloths.  The hotel is dark and gloomy in many places.  This could be acceptable at extremely discounted summer rates, but thank goodness we had not paid full price.

  • Very Disappointed

    01/03/2013

    Stayed at the resort this past august and while i was very excited to savor the biltmore experience, unfortunately, it didn't live up to my expectations and memory. i ...

    Stayed at the resort this past August and while I was very excited to savor the Biltmore experience, unfortunately, it didn't live up to my expectations and memory. I was an employee of the resort in the mid-70's and have stayed as a guest many times over the years as well as attending weddings and various business functions. The Biltmore has always been known for it's superior service and attention to their guests. At dinner the first night, we received substandard service from our server. Twice, a server attempted to deliver food to our table that we hadn't ordered, the main server neglected to deliver water or drinks, no bread was served. We communicated our displeasure with the Restaurant Manager, she offered us a free appetizer which we declined because we felt it would more food than we could eat. Nothing else was offered and she went on her way. The food unfortunately was mediocre at best. Our room contained a half used bottle of lotion in the bathroom and a sheet and pillowcase that were stained.

  • This hotel is all-around excellent.

    06/14/2012

    I've stayed at the biltmore twice, and both stays have been exceptional. the resort employees are extremely friendly and hospitable to guests. the entire resort - the pools, the grounds, ...

    I've stayed at The Biltmore twice, and both stays have been exceptional. The resort employees are extremely friendly and hospitable to guests. The entire resort - the pools, the grounds, the rooms - is beautiful. We ate at Frank & Albert's and at the main pool, and the food was great. I could not have been more pleased with my most recent stay.

  • Great Pools

    09/04/2011

    Had a good time, and had a great time in the pools.

    Had a good time, and had a great time in the pools.

Write a Review


Copyright © 2008 Travelocity Partner Network. All Rights Reserved.