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Hilton Palacio Del Rio

Hilton Palacio Del Rio

200 South Alamo Street
San Antonio, TX US 78205 Map It
San Antonio :Downtown Riverwalk and Convention Center

Reviews

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  • O.k., food pricey

    04/15/2013

    One thinks if they are staying at a hilton they should get the best, that used to be how it was, not so much any more. the room was o. ...

    One thinks if they are staying at a Hilton they should get the best, that used to be how it was, not so much any more. The room was o.k. but not the best I've been in. I upgraded to a river view, don't waste your money. Yes, you get a "view" of the river but I also go a more than a view of a huge water tower and could barely see the river through the trees. I also upgraded to a King room thinking I would get more room, don't bother. There is no tub, just a shower in the king room. I might could live with that but there is also no door on the bathroom. Let me rephrase that, there is a door that slides across both the bathroom and the closet so you can either have the closet door closed or the bathroom door closed. Not acceptable, I shouldn't have to choose. There is also a timer on the bathroom light, I was using the shower on pulse to massage my aching shoulders after a long day and in the middle of my shower, the bathroom light goes out. Here I am, 6 am in the shower in the dark. I'm completely night blind so getting out of the shower and feeling my way over to the light switch was an adventure. The food and drinks were way overpriced. It never costed me less than $20 for breakfast, no matter what I ordered, that included a continental breakfast. I had one glass of wine at the bar and it was $12 without the tip, for a glass of California wine? Really? The Irish pub was no better. The hotel is in a good location, right in the middle of downtown and close to everything. I stayed in another hotel downtown on a previous trip, paid less for the room, had a suite and paid less for food. The room was clean and the staff seemed friendly enough. I loved the fitness room but the pool was a joke, there weren't enough chairs unless you got there very early, I think there were only 4 or 5 up there. All in all it was just o.k. not what I've come to expect from a hotel of this price.

  • Friendly staff and great value for your money

    04/03/2013

    My husband and i stayed here during easter weekend and we were very pleased with our overall experience at this hotel. they offer great room amendities and their staff is ...

    My husband and I stayed here during Easter weekend and we were very pleased with our overall experience at this hotel. They offer great room amendities and their staff is friendly. The hotels' proximity to the Riverwalk ,the Alamo and all of the downtown's attractions were very convinient, in that we walked everywhere and didn't drive anywhere . I would say great value for your money and not too pricey compared to other hotels on the riverwalk . The one thing that we found wrong with this hotel was the valet parking price per day, but not too bad considering your car is safe and in a parking garage. Would definitely recommend .

  • Slightly disappointed.

    03/31/2013

    Have stayed at cleaner and friendlier places for a lot less money. parking is a block away and $27 per night and internet is another $10.95 per day. couldn' ...

    Have stayed at cleaner and friendlier places for a lot less money. Parking is a block away and $27 per night and internet is another $10.95 per day. Couldn't get service very fast at Irish Pub and meals at all restaurants on site very pricey.

  • Nice location on the Riverwalk

    11/20/2012

    We spent only one night at this hotel but we did like it's location on the river. it was close to several restaurants and pubs. also was just across ...

    We spent only one night at this hotel but we did like it's location on the river. It was close to several restaurants and pubs. Also was just across the river from the riverboat station so it was easy to take the tour of the river district. The room was nice but Hilton's continue to put glassware in the rooms that have fingerprints and smudges around the rim. Coffee cups also were smudged and unsanitary in appearance. We have learned to carry plastic cups for use in any Hilton Hotel, Crowne Plaza and Embassy Suites. The room was a bit small with a king sized bed and all the other furniture. Bed was comfy with lots of pillows.

  • Overall satisfied w/the loc., but definitely not the best place that we've staye

    09/20/2012

    Lack of a/c cooling rooms. all types of noise penetrating the walls.

    Lack of a/c cooling rooms. All types of noise penetrating the walls.

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