The Westin St Francis San Francisco On Union Square
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from $175.51 USD
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Reviews
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Long Weekend in SF
05/04/2008Had a great time at the historic weston. the location is great for food and shopping. the street car goes by right out side the door to get to the ...
Had a great time at the historic Weston. The location is great for food and shopping. The street car goes by right out side the door to get to the wharf. The charm of the old hotel was diminished a bit by the construction going on in th lobby but the room was wonderful with a small desk area and beautiful crown molding and an antique looking chandelier. The concierge was very helpful in fiinding a kid friendly place to eat and even provided priority seating coupons.
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They will try to squeeze every dime you have
05/03/2008My reservation was for a room with a king size bed but i was put into a tiny room with a queen size bed. when i informed the front desk ...
My reservation was for a room with a king size bed but I was put into a TINY room with a queen size bed. When I informed the front desk that there seemed to be a mistake they immediately told me they would put me in a king room and I got the impression that this "mistake" is a common practice on the hopes that people will simply accept the smaller room. The second room was better but certainly did not justify the ridiculous price. The toilet in the room would not flush unless you held down the lever for 10-15 seconds. The coffee maker was on top of the fridge but had nowhere to plug it in (I had to put it on the sink in the bathroom so I could actually use it). There is a lot of street noise if you are on the 5th floor or lower. The TV was nice (42" LG plasma) and had about 35 channels with HBO and network channels in HD. The gym was very small and cost $12 a day to use (or $30 for the whole stay). I don't see how they justify extra money for a gym when the regular room rate is ~$300/night. Parking is $50/day so if you stay here, don't get a car unless you absolutely have to. I needed to use the internet to place a quick order and they charge $10 for 20 minutes. Again, this place is nickel and diming you at every turn. The heavenly beds are great and the location is terrific, but the limited amenities definitely DO NOT justify the prices. A Comfort Inn would have been just as good and around $150 less. This hotel is mainly suited to pretentious people with money to burn. Look elsewhere.
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Spectacular San Francisco!
04/01/2008Stayed a week at the westin st francis - what a wonderful hotel - a great town! heavenly bed! heavenly shower! heavenly flat screen tv!! the accommodations were sumptuous. the service devine. ...
Stayed a week at the Westin St Francis - what a wonderful hotel - a great town! Heavenly bed! Heavenly shower! Heavenly flat screen tv!! The accommodations were sumptuous. The service devine. Service staff found out I was celebrating a milestone birthday and had a cake, a split of wine and silver on the table when we got in from running around all day, along with a personal note from the Controller! Such a wonderful experience. Would never stay anywhere else in San Francisco. Amazing!
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Excellent Stay - but be wary of some things
03/30/2008I booked this through american express which used the travel website... the hotel is beautiful in a grand old style. service was great. location was central to everything in sf, ...
I booked this through American Express which used the travel website... the hotel is beautiful in a grand old style. Service was great. Location was central to everything in SF, good neighborhood, lots of night life and galleries around. Got a great deal from Amex when I purchased with roundtrip tickets for two... ended up being $1250 total for tickets and hotel.
I got upgraded to a Grand View at no charge with my Platinum card.
The only thing I did not like was, they hit you for everything... valet paking, although very efficient and nice, was pricey at 50 bucks a night. The breakfast was double the cost ($50)of what you could get at Max's right around the corner (for $23). The in-room bar is electronically controlled, so do not take anything or move anything within the bar unless you plan to pay for it. Other than those quibbles, it's a fine place. -
Bedsheets were soiled and unchanged!
03/27/2008You expect the best from a westin - or at least you don't expect to have to do a sheet check! we arrived and intended to take a nap, when ...
You expect the best from a Westin - or at least you don't expect to have to do a sheet check! We arrived and intended to take a nap, when we discovered there was visible feces on the sheets. The management offered to upgrade us to a different room, but for the price you pay for a room there, I feel they should do alot more than that, considering the situation. Eventually they offered us free breakfast as well, which we were grateful for, but the food quality was poor, and the whole sheet situation really left us feeling uneasy. My relatives, who are big Westin stayers, convinced the management to give us a free room in the future - but the fact remains - if we had been a more "valued" customer to them, our whole weekend would have been comp'd!
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