ReviewsWrite a Review
My boyfriend and i both enjoyed the stay here. it was in the best location and the rooms were very nice. would definately stay here again! loved it.
My boyfriend and I both enjoyed the stay here. It was in the best location and the rooms were very nice. Would definately stay here again! Loved it.
Just Too Big!09/02/2007
The staff and service were excellent!! the bed was so comfortable...now if only we could have enjoyed it longer. the maids were outside each day around 9 a.m. ...
The staff and service were excellent!! The bed was so comfortable...now if only we could have enjoyed it longer. The maids were outside each day around 9 a.m. and even though we had the Do Not Disturb sign up, we could hear them chatting and laughing. Then, each day, there was some construction going on somewhere in the hotel that made our walls bang and clang. Another problem was that our room safe would not work....we had security up three times(they were very nice), but just could not get it right. So, we just gave up. Lastly, on the negative side...my sister's hair curler was taken from her room the next to the last day. We reported it....security filled out a report, but the situation was never resolved. I have come to the conclusion that I will try a smaller hotel the next trip....some things are just too large.
DOn't be duped into massage/spa services this summer08/31/2007
Great stay, would go back but not during the current construction. spa was non-existent with workers walking around as i'm in a robe waiting for massage! go somewhere ...
Great stay, would go back but not during the current construction. Spa was non-existent with workers walking around as I'm in a robe waiting for massage! Go somewhere else for spa priveleges until construction is over. VERY LOUD jackhammer in areas spoiling the elegant feel of this beautiful establishment
GREAT Hotel.....Everything was perfect!08/12/2007
This is the best hotel i have ever stayed at. the bed was incredibly comfortable. the concerige was not only helpfull, but extremely friendly, even conversing on a personal level.< ...
This is the BEST Hotel I have ever stayed at. The bed was incredibly comfortable. The concerige was not only helpfull, but extremely friendly, even conversing on a personal level.
The check-in/check-out was extremely quick and easy. The staff was extremely nice (from bell boy to security).
Hotel was extremely clean, and I felt very safe. We were about 5 minutes by walk from many restaurant, including fast food and classy.
Within walking distance (very close) to the main cable car station (brining you to Fisherman's Wharf) as well as China Town. Loads of great restaurants and shops about 5 minutes from hotel.
There is a BART station on the corner giving direct access to SFO airport.
Nice hotel, but could be better07/31/2007
The rooms were nice and very clean as you would expect at a hotel like this. the air conditioning never really cooled the room off enough. the pipes or something ...
The rooms were nice and very clean as you would expect at a hotel like this. The air conditioning never really cooled the room off enough. The pipes or something made a rattling noise when we or a neighboring room used the shower. The staff were really helpful all suggestions were very good.