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Doubletree by Hilton Metropolitan - New York City

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Doubletree by Hilton Metropolitan - New York City

569 Lexington Avenue
New York, NY US 10022 Map It
Manhattan :Midtown

Reviews

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  • First time traveler to New York City

    04/23/2009

    Took a whirlwind trip to new york city for the first time. hotel is located in a great location, close to many sight seeing attractions, but far enough away to ...

    Took a whirlwind trip to New York City for the first time. Hotel is located in a great location, close to many sight seeing attractions, but far enough away to be out of the crowds. Subway station was right at the corner for very easy access. Times Square, St. Patricks Cathedral, Central Park all within walking distance. Nice little eatery right next door and the best warm chocolate chip cookies when you check in. The room and bathroom were a little small for three adults, but for two nights it was okay. The beds were very comfortable and the tv was a nice flatscreen. The only complaint about the room was the temperature. The air did not work very well and the room was very warm and stuffy. We opened the window, didn't help much for the bed away from the window. Staff at the front desk during check in seemed a little frazzled. It was crowded and seemed to have too many bosses behind the main desk and not enough worker bees. Overall we had a good experience. Would probably try another hotel if I visited again, but would recommend and stay again. The bellman out front, was very friendly, professional, as well as entertaining as we waited for our airport shuttle. You could tell he likes his job and is good at it.

  • Traveling with Teenager, Senior Citizen and adult

    04/13/2009

    We enjoyed our stay. the location was super close to everything that any tourist may want to see. we got on and off the subway with no problem, we rode ...

    We enjoyed our stay. The location was super close to everything that any tourist may want to see. We got on and off the subway with no problem, we rode the bus and walked to Central Park and Times Square. The beds were comfortable and the staff was always there to help. Next door is a nice cafe and all around the block their are places to eat if you choice to stay close. The area is well lite and the NYC police is always looking out for the safety of it's New York tourist. My only gripe would be the mildew smell in the bathroom but I guess that's part of the New York problem with mold. We would definitely stay here again.

  • Beware..no heat or a/c regulation

    04/06/2009

    This place has a great location and that's it.they do not have any a/c or heat regulation.we were told by the staff to just open the ...

    This place has a great location and that's it.They do not have any a/c or heat regulation.We were told by the staff to just open the window.My wife and I stayed sick and exhausted because of the heat and cold air mix ..nevermind the street noise.We were miserable!!! NEVER AGAIN. Also the hotel charges $14.00 per day for internet. Go somewhere else or prepare to have sore throat and sleepless nights.

  • Doubletree Manhattan

    03/21/2009

    I chose this hotel because of its 4* rating, and its affiliation with hilton. however, this is no 4* hotel. the wallpaper was peeling both in the bathroom and bedroom, ...

    I chose this hotel because of its 4* rating, and its affiliation with Hilton. However, this is no 4* hotel. The wallpaper was peeling both in the bathroom and bedroom, the bathtub caulk was loose and mildewed. When someone sat at the desk n you had to go over the bed to pass by. The bed was comfortable enough, but a bit saggy. The hall carpet was worn and dirty. The price included breakfast, which was fine, and a little unusual in NY. All in all, I would find another place for the next trip.

  • excellent location Doubletree Metropolitan

    03/21/2009

    We arrived late friday night, staff was efficient & friendly & of course the warm cookies were welcome. our room was decent sized until we realized they had not yet set up ...

    We arrived late Friday night, staff was efficient & friendly & of course the warm cookies were welcome. Our room was decent sized until we realized they had not yet set up the cot as requested. They did so immediately, and it was comfy according to our son, though it took up alot of the room. Even though we were on the second floor, we didn't have any problem w/street noise. Very nice exercise room.. Our bed was very comfy. The AC was not on yet (mid-March) but we were able to open the window so all was well. The TV was large, easy to use, good selection of channels. We had a few questions and the staff really was very helpful & pleasant. Excellent location: very near subway & sites & restaurants. Paid for one day of internet in our room (it's free in the lobby) and otherwise the concierge was helpful.. As we were checking out, staff got us a town car for less than a taxi. We'll definitely stay there again.

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