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Doubletree by Hilton Metropolitan - New York City
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from $119.00 USD
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Reviews
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Great Location
08/08/2009My daughter and i stayed at the doubletree, the hotel was perfectly located. two city blocks from 5th avenue, steps away from the subway. staff was helpful.
My daughter and I stayed at the Doubletree, the hotel was perfectly located. Two city blocks from 5th avenue, steps away from the subway. Staff was helpful.
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Not a Great Doubletree
07/31/2009I have stayed in nyc many times, and the room was very small, even by nyc standards. i am a hilton diamond member and i still had an interior room ...
I have stayed in NYC many times, and the room was very small, even by NYC standards. I am a Hilton Diamond Member and I still had an interior room that was dark and worn, with a view of an airconditioning unit. . The front desk staff was very slow, tried really hard to keep from making eye contact, and I always had to wait in line for about 30min before getting service. The best thing about this hotel is the location. MOMA is a block away, and most other midtown landmarks are no more than a few blocks. The prices are usually a little lower than other hotels in the area, but I would not consider this a 4 star hotel.
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Couldn't have asked for more
07/16/2009My wife and i enjoyed our stay the doubletree metropolitan. all of the staff was very nice and helpful. the rooms were well appointed and decorated. and the location is ...
My wife and I enjoyed our stay the Doubletree Metropolitan. All of the staff was very nice and helpful. The rooms were well appointed and decorated. And the location is great as it's walking distance to many places, including Times Square. Plus, it's located right beside the 51st Street Subway stop for the 4-5-6 trains.
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Definitely NOT GOING BACK there!
07/09/2009The first room we had has a leaking toilet, so we were moved to another room which looked the same but much smaller than the first one. we did not ...
The first room we had has a leaking toilet, so we were moved to another room which looked the same but much smaller than the first one. We did not bother requesting for another room because it was too hard to move all our big luggages again since the hotel staff just handed us another key and did not offer to send anybody to assist us. It will take more time to call for service so we just did it ourselves. The room was so old and musty and the air conditioning unit had no other setting but fan. The bathroom is my main complain. It was very small, we cannot close the door without touching the toilet. The carpeting looked very old. The candies in the room were all dusty and even partially consumed. It's a shame! The pillows needed double pillow-casing since they looked dirty. Housekeeping at night in 12th floor was not polite at all. I almost returned home and canceled my vacation because I never had an experience like this from a good hotel chain. I know this hotel is in NY City and I was told not to expect too much. I tried Doubletree many times in the past and I was very satisfied. For a Doubletree Hotel I expect something good from its name. But the room that I had in Doubletree Metropolitan Hotel in NY City is not impressive at all. The hotel rooms need to be renovated again to look new and clean, and bathroom size must be considered seriously. Some people gave this hotel a good review only based on location and accessibility, and I think that's what we paid for. If you care about quality and cleanliness, this is not the hotel for you!
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Good value/location
07/01/2009Stayed at the doubletree seven nights on business. evening staff, in particular, were very friendly and helpful. room clean with all mechanicals functioning. no view. great value.
Stayed at the Doubletree seven nights on business. Evening staff, in particular, were very friendly and helpful. Room clean with all mechanicals functioning. No view. Great value.
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