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Great place, great customer service10/11/2013
I picked this place because it was one of the cheaper (at the time of booking) but nicer hotels on collins. i'm glad to say that i didn't ...
I picked this place because it was one of the cheaper (at the time of booking) but nicer hotels on Collins. I'm glad to say that I didn't make a mistake! The property itself is beautiful and well-maintained. What elevated it is the outstanding customer service they offer. Everyone was courteous and friendly. As another reviewer mentioned it, they even offer courtesy beach towels. Just 2 very minor complaints; the bathroom can use some more shelves (had nowhere to put the blow dryer for example) and the AC can be quieter. But again, those are very minor things that didn't ruin my experience in this hotel. I would definitely recommend this place.
Be very careful, if is an event like WMC ,no rooms left and it is overbooked03/29/2013
My experience was very stressful when i arrived, and i found out that they oversold my room. we had to wait and argue about what we can do to have ...
My experience was very stressful when I arrived, and I found out that they oversold my room. We had to wait and argue about what we can do to have a place to sleep for 4 girls. What I was very upset about ,that they did not offer a solution wright away. They said it is one room left with a king bed and that all they can do. I was very shocked since i made the reservation back in Oktober for this special weekend for 4 nights and on top of this, was my girlfriend's birthday the same day. After one and a half hour when we said we won't go anywhere till they won't find us a room or two, for 4 of us, and my girlfriend said she will call up her lawyer cousin, they came back with a solution in 5 minutes. The manager said "oh...somebody just canceled their room", so they can give us two different room with a king bed. We where very happy for the news, but worked up. To make us feel better we received a complimentary bottle of champagne and free breakfast for the time we stayed there 4 days. Overall we had a good time, but my advice make sure before you get there that your room is still available.
"Best Bite on the Beach"02/25/2013
Well i have been loving this place for a while now, but now it is official. sobe wff just named them the "best bite on the beach" for the rice ...
Well I have been loving this place for a while now, but now it is official. SOBE WFF just named them the "Best Bite on the Beach" for the Rice Krispie French Toast with Marscapone Zabaglione and Buffalo Trace Burbon Caramel sauce. Congratulations to you guys for winning! - SOBE Examiner
The Blue Moon in Back11/25/2012
Love the remodel, fix the restaurant is a great addition to the hotel, and the new bar staff is great! the open bar area is more befitting of south beach ...
Love the remodel, FIX the restaurant is a great addition to the hotel, and the new bar staff is great! The open bar area is more befitting of South Beach then the previous set up. Menu is good and the Rice Krispie French Toast is GREAT! I am partial to the Kobe Burger myself. Location of the hotel has always filled this hotel but now with all the added amenities you can come for the service also.
Right in the heart of crazy South Beach without the price or pretense.06/13/2012
Great location. they were under renovation so i'm sure they will be better soon.
great location. they were under renovation so I'm sure they will be better soon.
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